Field Operations Manager; Northern California; Janitorial Services Job Reno area,Nevada USA,Management

About the Company:

Ecobrite Services is a leading janitorial company specializing in eco-friendly cleaning solutions. We are committed to providing high-quality cleaning services while minimizing our environmental impact. Our mission is to create clean, safe, and sustainable spaces for our clients, ranging from commercial offices to residential complexes. With a focus on innovation and customer satisfaction, Ecobrite Services has established a strong reputation in the industry.

About

the position:

The Field Operations Manager for Northern California plays a crucial role in overseeing and optimizing janitorial operations across multiple sites within our designated overview. This position is responsible for ensuring that cleaning services meet the highest standards of quality and efficiency. The Field Operations Manager is expected to lead a team of janitorial staff, manage resources, and maintain strong client relations.

Key Responsibilities:

1. Team Supervision and Development:

Recruit, train, and supervise janitorial staff at various locations.
Manage all Day-to-Day aspects of workshare with Service Providers
Provide guidance, support, and ongoing training to ensure team members meet performance standards.
Conduct regular performance evaluations and implement improvement plans as necessary.

2. Operational Coordination:

Plan and schedule cleaning activities for multiple sites to ensure efficient service delivery.
Monitor and maintain inventory of cleaning supplies and equipment at each location.
Collaborate with SP site supervisors to address specific site needs and challenges.

3. Quality Assurance:

Conduct routine inspections at various sites to ensure compliance with cleanliness and sanitation standards.
Develop and implement quality control measures to continually improve service quality.
Address client inquiries and concerns promptly, taking appropriate corrective actions.

4. Budget Management:

Assist in developing and managing budgets for janitorial operations at different sites.
Monitor expenses, identify cost‑saving opportunities, and report on financial performance to management.

5. Compliance and Safety:

Ensure that all janitorial activities adhere to industry regulations and safety standards.
Conduct training for janitorial staff and enforce safety protocols consistently.

6. Client Relations:

Build and maintain strong relationships with clients by addressing their needs and concerns.
Collaborate with clients to develop customized cleaning schedules and service plans.
Communicate with the client up to the level of the equivalent of facilities manager, communications at the regional or territory level need to be conducted by division manager, all executive and C‑Suite communications to be conducted by the vice president of operations or Ecobrite C‑Suite.

7. Reporting and Documentation:

Maintain accurate records of site visits, inspections, and cleaning schedules.
Prepare regular reports on operational performance and key performance indicators (KPI) for management.

8. Problem Solving:

Identify operational challenges and proactively implement effective solutions.
Quickly address issues to minimize disruptions and maintain client satisfaction.

9. Continuous Improvement:

Stay updated with industry trends, best practices, and technological advancements.
Recommend and implement process improvements to enhance operational efficiency.

Qualifications:

Bachelor's degree in Business Administration, Facilities Management, or related field (preferred).
Proven experience in management, including supervisory roles.
Strong leadership, communication, and interpersonal skills.
Ability to communicate effectively in Spanish.
Excellent organizational and time‑management abilities.
Proficiency in using Microsoft Office Suite and…