Hospice Volunteer and Veterans Coordinator

Join Infinity Hospice Care, part of the LCHH Family!

Description

• Nestmed AI Scribe
  :
  Less charting, more caring!
• Competitive pay, 401k, health & life insurance
• Flexible schedules & career growth opportunities
• Continuing education & recognition programs
• Supportive, family-like team culture

Make a difference in patients’ lives while enjoying work-life balance.

The Volunteer and Veterans Coordinator has overall responsibility for the Hospice’s Volunteer and We Honor Veterans Program. The Volunteer and Veterans Coordinator is responsible for promoting Infinity Hospice Care's vision and mission to the veteran community, veteran service organizations, to generate inquiries and referrals into our range of services to increase the level of services provided to the veteran community. Volunteers must be used in day-to-day administrative and/or direct patient care roles that meets the needs of the patient and family/caregivers.

The Volunteer and Veterans Coordinator is responsible for recruiting, training, retaining, and supervising volunteers along with outreach activities, building strategic relationship and representing the organization to the veteran population as needed to increase awareness of our mission and utilization of our services The Volunteer and Veterans Coordinator is responsible for creating, maintaining, and reporting volunteer activities to meet regulatory requirements and demonstrate quality of care.

The Volunteer and Veterans Coordinator reports to the Hospice Administrator.??

• Demonstrates ability to lead and support volunteer program with multiple sites of various sizes to help maintain staffing model and productivity standards.
• Maintains documentation that demonstrates viable and ongoing efforts to recruit and retain volunteers
• Provides training and orientation that is consistent with hospice industry standards and compliance with all local, state and federal laws. Maintains a written description of in-service training provided during the previous 12 months.
• Assesses and maintains documentation of volunteers’ skills and competencies.
• Provides guidance related specifically to individual responsibilities.
• Maintains documentation of the cost savings achieved through the use of volunteers including identification of each position occupied by a volunteer; work time spent by volunteers occupying the position; estimating the dollar costs the Hospice would have incurred if paid employees occupied the position
• Ensures volunteers provide day-to-day administrative and/or direct patient care services in an amount that at a minimum, equals 5% of the total patient care hours of all paid hospice employees and contact staff. Ensures volunteers document to prove the value of work being done for patients and families.
• Participates in the care planning process; documents on the Plan of Care (POC) for all patients receiving volunteer services; reviews and documents on the individualize POC as frequently as the patient’s condition requires but no less frequently than every 15 days
• Performs on-call/after-hours responsibilities and provides volunteer on-call/after-hours services to patients and their families as assigned. In coordination with Inter-Disciplinary Team (IDT) to meet patients’ needs 24x7 and as levels of care and intensity of services change including respite, routine, GIP, and continuous.???
• Collaboratively develops and maintains policies specific to the volunteer program. Including industry best practices like Death Doula opportunities in communities where aligned.
• Ensures volunteers are aware of and in agreement with their duties and responsibilities and who to report to if they need assistance and instructions regarding performance of their duties and responsibilities.
• Develops the volunteer program in collaboration with the IDG/T and administration.
• Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
• Promotes hospice goals, services and philosophy to ensure quality of care
• Establishes a public relations program to foster good working…