Quality Professional

Job Description

Quality Profession - USA

This position is responsible for monitoring and reviewing quality control data, technical problem solving in conjunction with the US Laboratory Managers, responding to clients’ technical concerns in some cases.

• Investigate client technical concerns and quality incidents;
• Work directly with the North American Quality Team based in Vancouver;
• Liaise with local branch managers on resolving technical concerns;
• Communicate with clients on outcome of investigations and generate corrected data certificates;
• Assemble summary reports on multiple, serious and/or systematic errors for clients;
• Uses MS Excel to review data, creates charts and performs statistical functions;
• Generate and evaluate comparison data for trends, biases or problems;

• Generate and review quality control data for trends, biases or problems;
• Generate QC data and creates custom QC reports for clients using MS Excel and Word;
• Tracks and follows-up on potential contamination from high samples;
• Determine control limits for standard reference materials;
• Enter information into ALS Group’s proprietary software system;
• Coordinates Proficiency Tests and Round Robins and follows up on the results;
• Reviews, inventories and makes recommendations for certified reference materials;
• Works with lab on method validations;

• Performs audits of laboratory sample batches;
• Performs local and branch laboratory quality audits;
• Travel to branch labs may be required;
• Follows up on timely closure of audits;
• Reviews non-conformances for trends and brings to the attention of the manager;

• Chair the bi-weekly US Quality meetings;
• Prepare the material for quality meetings;
• Follow-up on delegated action items;
• Presents Quality Orientation to new staff;
• Updates quality documentation;
• Other Duties as assigned by the Manager.

• Excellent computer skills including MS Excel and MS Word;
• Excellent command of the English language, both verbal and written communication skills;
• Knowledge and experience with basic statistics;
• Ability to systematically analyze information and identify possible causes and consequences;
• Excellent clerical accuracy and typing skills;
• Strong interpersonal and organizational abilities;

• B.Sc. in Chemistry (or related field);
• Knowledge and experience with basic statistics;
• Minimum 1 year experience in chemical analysis (AAS, ICP-AES, ICP-MS, XRF or classical assaying techniques);
• Preference will be given to candidates with previous QA Experience.

• Ability to sit or stand for long periods of time;
• Position will require you to work with a computer for a majority of the day.

ALS is proud to be an equal‑opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy‑related conditions, genetic information and any other characteristics protected by the law.
We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.