Quality Manager

We re Not Just in the Packaging Business–We re in the  Wow  Business Pregis is Hiring! Why Join Pregis?

Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you.

Check out the Pregis Purpose to learn how sustainability and social responsibility is at the very core of our company DNA.

Job Title:

Quality Manager

Reports To:

Senior Manager, Quality & Continuous Improvement

This position will be the business process leader for Quality at Pregis McCarran, NV location. Reporting to the Sr. Manager of Quality & Continuous Improvement, this position is responsible for supervising QC Technicians and maintaining quality KPIs for our Reno location within the Mailing Solutions business unit. This position will indirectly report to the site Plant Manager and support their vision for the Quality Plant Control System.

This role ensures alignment with customer specifications, drives audit readiness, and upholds robust quality systems to support consistent product compliance and continuous improvement. This is a high-visibility role that will also be involved in supporting new product development projects that directly impact the future of the business.

• Supervise and manage Quality Control Technicians reporting to all shifts: recruit, onboard, train, evaluate, mentor, coach/counsel and develop QC Technicians as required by local plant; train Packer Leads on quality standards and initiatives.
• Ensures alignment with customer specifications, drives audit readiness, and upholds robust quality systems to support consistent product compliance and continuous improvement.
• Leads end‑to‑end quality incident investigations, ensuring timely containment and risk mitigation.
• Conduct structured root cause analysis (RCA) using standard problem‑solving methodologies.
• Develop, implement, and verify effectiveness of corrective and preventive actions (CAPA).
• Ensure all investigations and documentation comply with internal quality system requirements.
• Collect, analyse, and trend quality data to identify issues, support investigations, and drive informed decision‑making.
• Support Project Management, Change Management, Standard Operating Procedure documentation & implementation, regulatory compliance, and leadership needs with plant operations and new product development.
• Deliver training material internally and externally for applications, processes, quality process changes, and new equipment operations.
• Drive continuous improvement and measurable business value through the application of Lean/DMAIC methodologies, reducing cost of poor quality (COPQ) and improving process performance and customer satisfaction.
• Proactively identify, prioritise, & execute improvement initiatives, maintaining a pipeline of projects that optimise equipment, processes, & overall operational efficiency.
• Engage with production to develop new products and supporting process development through PFMEA.
• Assist in training temporary and new employees, including periodic checks of QA protocols and retraining as needed.
• Assist in creating quality assurance plans for new products to guarantee quality from stage one.
• Support site safety performance by complying with Pregis’ safety requirements & reinforcing safe, standardised processes through quality systems and continuous improvement.
• Reinforce alignment with customer specifications, audit readiness, and robust quality systems to support consistent product compliance and continuous improvement.

• Ability to travel (up to 10–20%) to support multi‑site initiatives, training, audits, and new product development activities.
• Ability to think analytically and critically.
• Ability to collect, analyse, and interpret data accurately to show trends or tell  the story .
• Mini Tab or…