Business Manager, Property Operations

Company Overview

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead byexample, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.

Together, we create an environment where every voiceis heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, anda universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities.

Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in allthat we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

The Business Manager, Property Operations plays a critical role in supporting regional property portfolios by driving operational efficiency, financial performance, and compliance. This role partners closely with regional and site leadership to oversee key operational functions including occupancy management, maintenance oversight, financial controls, and regulatory compliance, ensuring consistent execution of Asset Living standards and client expectations.

• Support resident retention strategies and renewal workflows
• Address resident concerns and escalations in a timely and professional manner
• Oversee tenant-based voucher administration and related compliance requirements

• Monitor maintenance follow-up, service quality, and resident satisfaction
• Partner with site teams to ensure timely completion of work orders and preventive maintenance

• Oversee delinquency, collections, and rent recovery efforts
• Ensure compliance with jurisdictional timelines for move-outs and charges
• Track and report capital expenditures in alignment with approved budgets
• Oversee invoice processing, including PO-to-invoice matching and vendor payment workflows
• Manage vendor invoice receipt and coordination with Accounts Payable

• Ensure adherence to federal, state, and local regulations, as well as Asset Living policies
• Support legal processes related to lease enforcement, evictions, and resident disputes
• Coordinate with attorneys and internal stakeholders while ensuring jurisdictional compliance

• Partner with Regional Portfolio Managers, Community Managers, and Leasing teams to drive portfolio KPIs
• Analyze operational and financial data to identify trends, risks, and improvement opportunities
• Support consistent execution of Asset Living operational standards across assigned…