Store Manager, Retail & Store Manager

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high‑caliber employees with in‑store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

• 12 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast‑paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time

Must be at least 18 years of age*

* Age requirements for full‑time employment may vary based on state