Assistant Store Manager - off

Moana Nursery Garden Center Team Member

This role assists the store manager in the overall operations of the Garden Center with focus customer service, sales and operations. This position is accountable for the customer shopping experience, promotional sales, signage, staffing, eCommerce order fulfillment, merchandising/stocking (w/Visual Merchandiser), receiving/operations, general maintenance, training and continue to improve upon a solutions-based culture of sales plus regular manager on duty responsibilities. This position executes and enforces policies that ensure the store is properly staffed, trained, and ready to serve our customers.

Provides recommendations on changes that improve training, customer service and efficiency. Ultimately this position helps ensure all operations are conducted safely, efficiently, and profitably.

Upholds Moana Nursery's strict safety policies

Shows up on time ready work

Greets customers with a warm smile

Promptly responds to customer needs, requests for service or assistance

Communicates using radios to other Moana teammates

Ensures inventory is accurate

Conducts cycle count inventories

Receives products and restocks the stores

Assists with floral/rock operations
-pending store

Develops staffing schedules based historical sales and current trends

Helps customers navigate through the store and to the correct resource

Ensures promotions are understood and executed by retail team

Ensures signage is published per Moana Nursery standards

Participates in cleaning and organizing throughout the store

Ensures all plants are healthy and well maintained while awaiting a new home

Assists with floral/rock operations
-pending store

Helps plan and executes seasonal shifts

Helps train the retail team

Coordinates

Learns as much as they can

Answers questions concerning price, sales, services and programs

Provides outstanding customer service

Analyzes performance - actual results comparisons and lessons learned

Identifies issues and opportunities that require Moana Nursery to change

Applicant must be able to lift 25 lbs

Applicant must be able to stand for long periods of time.

Applicant must be able to work outdoors for an extended period of time.

High School or equivalent degree

Supervising Experience (minimum 1 year)

Customer Service Role

Retail Management Experience

Experience with EPICOR Eagle

Horticulture expertise

Our retail stores are open 7 days a week and we are busiest on the weekend. We are looking for teammates that can work weekends and be flexible to accommodate the changing retail environment. Please make sure you list your availability on the application.

The starting rate for this position is $45,000 and increases based on experience, expertise and responsibilities. Other benefits for this role include:

Paid Time Off

Paid Holidays

Profit Sharing

401K plus company match

Health Insurance

Dental Insurance

Vision Insurance

Store Discount

Training & Educational Opportunities

Career Advancement

The ideal candidate shows up on time everyday ready to for work. Loves people and wants to make sure our customers and their fellow teammates succeed. Is courteous, with excellent phone communication skills and pays attention to the details. This individual thrives in a fast-paced environment, can multi-task and understands the negative effect when we do not follow through on what we say we are going to do.

The ideal candidate wants to be part of a team that succeeds together while they grow individually.

If you are looking for a career and not just a job this position might be right for you. There is plenty of opportunity to grow your career at Moana Nursery.

Moana Nursery is a vertically integrated, family-owned company specializing in growing, selling, installing and maintaining top quality, High Desert products and services that beautify and enhance our communities. Established in 1967, we are northern Nevada's premier garden center nurseries and landscape services supported by Oregon's best "Hardy Plant" wholesale nursery.

We are recognized both regionally and nationally as an industry leader, community member and a consumer favorite. We are committed to continued education and community involvement. If you want a career not a job and want to grow as a person we might be the right fit for you.

Apply online. We'll review quickly and get back to you via email or text. If it looks like you are a good fit for this position or any other open position we'll set up interview quickly. We intend to hire fast, as soon as you are ready!

Applicants are considered for all positions without regard to race, color religion, sex, national origin age, marital status or the presence of non-job-related medical condition or handicap. In addition, Moana Nursery will provide reasonable accommodations for qualified individuals when appropriate.