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Customer Experience Team Lead - Retail

Job in Reno, Washoe County, Nevada, 89550, USA
Listing for: Bass Pro Shops
Full Time position
Listed on 2026-07-25
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service, Customer Service Rep, Merchandising
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Bass Pro Shops in Reno, NV is seeking a Customer Service Team Lead to guide department associates, oversee merchandising, and ensure excellent customer experiences. You'll work closely with store management to staff, train, and coach a high-performing team in a dynamic retail environment.

The role emphasizes daily leadership, inventory accuracy, and execution of promotional events while maintaining top service standards for every guest who visits the store.

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