USA) Stocking 2 Coach

Position Summary

• Leads and develops teams by teaching, training, and actively listening to associates.
• Tours stores and provides feedback to associates.
• Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards to store associates by following the One Best Way (OBW) service model.
• Manages and supports customer service initiatives, including community outreach programs.
• Ensures customer needs, complaints and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and leads process improvement to deliver a high‑quality customer experience.
• Drives financial performance and sales of the designated store area by reviewing PL statements, budgeting, forecasting, and controlling expenses.
• Manages merchandise presentation, seasonal transitions, inventory flow and operational processes.
• Develops and executes action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring and assigning duties, setting clear expectations, and recognizing employee contributions.
• Promotes a culture of belonging and a collaborative workplace.
• Ensures compliance with company policies, procedures, mission values, and ethical standards.
• Builds high‑performing teams, embraces differences, and creates an inclusive environment.
• Attracts and retains top talent, empowers employees, and recognizes accomplishments.
• Acts with integrity, maintaining the highest standards of ethics and compliance.
• Serves customers and members with dedication, applying business models to all plans and decisions.
• Strives for excellence by learning, taking calculated risks, and driving continuous improvement.

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For firearms‑selling facilities: successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition with state‑specific requirements: a current state issued Certificate of Eligibility may be required.
• Completion of all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.).

• Bachelor of Science in Business Management and Leadership.
• Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
• Other relevant experience and skills as deemed appropriate.

• Competitive pay and performance‑based bonus awards.
• Medical, vision and dental coverage.
• 401(k) plan, stock purchase program, and company‑paid life insurance.
• Paid time off, including PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short‑term and long‑term disability.
• Company discounts.
• Military Leave Pay and adoption/surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books and fees.

4855 KIETZKE LN, RENO, NV 89509‑6549, United States of America

Walmart and its subsidiaries maintain a drug‑free workplace. All employees must comply with the company’s policy on the use of illegal drugs and alcohol.