Account Representative, Nevada Athletics

Account Representative – Intercollegiate Athletics Tickets

The Intercollegiate Athletics (ICA) ticketing sales team seeks an Account Representative to build and strengthen customer relationships, acquire new customers, and maximize ticket sales and donations.

• Manage inbound calls, email, online chat, and in‑person meetings with season ticket holders and donors.
• Contribute to outbound sales activities to increase revenue and execute sales strategies.
• Serve as the primary customer service representative for assigned season ticket holders.
• Sell full ticket inventory, secure season ticket sales and renewals, and initiate conversations encouraging upgrades or additional donations.
• Answer donor questions regarding giving history, engagement opportunities, and the priority point process.

• High School graduation and 4 years of related work experience; OR Associate’s degree and 3 years; OR Bachelor’s degree and 2 years; OR Master’s degree and 1 year.
• Related experience in athletics administration, ticketing, sales, marketing, and/or customer service.

Grade:
Administrative Faculty – B
Salary commensurate with education and experience. Salary schedule is available upon request.

• Retirement plan with 19.25% contribution matched by the University. 100% vested first day.
• Health insurance, including dental and vision.
• Generous sick leave, long‑term disability, and life insurance.
• Access to the E.L. Wiegand Fitness Center, including semester and spouse/domestic partner memberships.
• Mountain Employee Assistance Program offering counseling and advising services.
• Reduced‑rate tuition benefits for faculty and qualified dependents (up to six credits per semester).
• Dual‑career assistance program for newly hired faculty spouses/partners.

The University of Nevada, Reno is committed to providing a workplace and learning environment free from discrimination on the basis of age, disability, gender, pregnancy-related conditions, military status, sexual orientation, gender identity or expression, genetic information, national origin, race, color, or religion.