Sales Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and property portfolio
• Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
• Generate incremental revenue from existing customers by adding new/additional services
• Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved
• Maintain a well-informed knowledge base of competitors’ activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions
• Attend and actively contribute to sales meetings and training programs
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to company policy and guidelines

• Spend approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20-30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

• Education: High School Diploma or equivalent work experience
• Skills: Valid driver’s license with a satisfactory driving record within company required standards;
  Knowledge of cold call sales skills, persuasion, and clear communication skills;
  Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle;
  Ability to work outside for extended periods in any season and/or during inclement weather;
  Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Experience: Experience in sales or customer service – 0 to 6 months

• Sales or relevant work experience – 1+
• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.