Security Account Manager

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Security Account Manager jobs in Reno

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Account Manager II – Inside is responsible for growing revenue in the small to medium sized customer accounts. Primary function of sales being performed through technology and not on customer premises, the Account Manager II - Inside will develop long term, consultative relationships within customer base of accounts. The primary focus is to deepen and expand the relationship between Lumen and named accounts to maximize revenue and minimize loss of revenue / account churn.

• Responsible for protecting base revenue and meeting/exceeding growth quota to maximize revenue within assigned base of customers.
• Responsibilities include identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.
• Through customer relationship, assessing product fit and expanding product portfolio.
• Responsible for updating relevant customer information - including sales funnel activity, opportunity updates, maintenance of monthly goals, customer proposals and customer contracts.
• Provides superior customer services with every customer interaction.

Basic Qualifications:

• High School diploma, GED or equivalent education and 2 years sales experience.
• Prior account management experience with a history of working to retain and grow existing accounts.
• Strong oral and written communication, analytical problem solving and closing skills.
• Proficiency with Microsoft Office (Word, Excel).

Preferred Experience:

• Associate’s or Bachelor’s degree or equivalent education and experience.
• Demonstrated stable track record of success in an inside/outside sales role.
• Advanced understanding of technology products and solutions and knowledge of how they are interrelated.
• Passion for customer service and the desire to understand and introduce new technology to customer base.
• Ability to function in an unscripted capacity; requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the company's products/services and often requires additional knowledge of competitor's products/services.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$51,880 - $69,166 in these states: AL AR AZ FL GA IA  KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$54,472 - $72,626 in these states: CO HI MI MN NC NH NV OR RI
$57,063 - $76,084 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:
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Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them.…