Hotel EMT Specialist — Rapid Lifesaving Care

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Assume the role of primary medical provider until relieved by RFD or REMSA or patient declines further care.
• Respond to all medical emergencies on a priority basis.
• Conduct thorough and complete assessments.
• Assist with recommending appropriate course of action involving team member injuries.
• Complete team member injury reports (Worker’s Comp/C1).
• Respond quickly to emergency conditions such as fire, safety hazards, and threats to life and/or property.
• Memorize and monitor life safety systems installed on property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
• Serve and promote a safe environment for hotel guests and team members.
• In the event of a medical emergency, take control and instruct Security Officers trained in First Aid.
• Respond with armed officers during high-risk events and stage within the warm zone ready to provide immediately lifesaving care to injured team members or guests.
• Complete approved Tactical Emergency Combat Casualty Care course at company expense.
• Complete quarterly trainings with other EMTs as well as Special Response Team.
• Complete AHA BLS Instructor course at company expense so as to instruct Security officers in Basic Life Support.
• Assist Life Safety Supervisor in conducting quarterly CPR trainings for all Security Personnel.
• Maintain order in the hotel focusing on the welfare of the guests and team members.
• Conduct arrests of guest or team members who violate misdemeanor and felony laws.
• Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, team members, patrons and property.
• Screen persons entering entrances for purpose and authorization.
• Stand stationary/mobile posts inside/outside the hotel as directed by Security Management.
• Patrol the property on a continual basis assisting guests/team members and securing the hotel property against loss and/or damage.
• Be observant in all areas inside/outside of the hotel for safety concerns or suspicious circumstances.
• Use good judgment, reason and a calm demeanor when approaching a disgruntled individual. In the event of a confrontation, separate the involved persons without getting hurt or escalating the situation.
• Complete investigations and subsequent reports by asking questions pertinent to the situation such as: who, what, where why, how, etc. in order to gather sufficient details to thoroughly satisfy investigation/report requirements. Use a computer report writing system to complete reports and be able to follow through/up on any given report.
• Make constant contact with both guests and team members to provide optimal service. This includes contact with various hotel departments in an effort to provide/obtain pertinent information needed for guest service, investigations, etc.
• Any other duties as assigned within the scope of this position.

• Ability to work in a fast-paced, prone to interruptions environment while managing several tasks simultaneously.
• Exceptional oral and written communication skills with ability to accurately and efficiently draft written reports.
• High level of understanding of interpersonal skills to productively work with and respond to questions from Managers, staff, clients, Law Enforcement and the general public.
• Excellent time management skills.
• High level of problem-solving abilities and an ability to remain calm in critical incidents.
• Cooperate with and gain the trust of, a range of persons with differing personalities.
• Ability of simple math, and complex reading, writing, and task completion skills is required.
• Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, driving, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

• Minimum of 1 year’ experience…