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Special Response Team - Armed Officer

Job in Reno, Washoe County, Nevada, 89510, USA
Listing for: Grand Sierra Resort and Casino
Full Time position
Listed on 2026-06-06
Job specializations:
  • Security
    Security Guard, Site Security
Job Description & How to Apply Below
ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

* Serve and promote a safe environment for hotel guests and team members through keen observation.

* Stand at stationary/mobile posts inside/outside the hotel as directed by the supervisor, Director of Security, or their representative.

* Respond to suspicious, unusual, or emergency situations using the appropriate escalation of force up to and including armed response by following established protocols.

* Respond in a calm demeanor for any/all emergencies that may arise, i.e., bomb threats, medicals, deaths, domestic disturbance, etc.

* Will maintain proficiency in the use of all assigned protective equipment and firearm.

* Will be required to use rapid and sound judgment in responding to unusual or emergency situations using appropriate escalation level of force.

* Will work in an environment and under conditions that require carrying authorized weapons and ammunition, using protective gear and devices, and awareness of personal safety and the safety of others.

* Must meet and continue to meet required training standards related to handgun qualification.

* Patrol the property on a continual basis to assess and observe potential threats or suspicious activity.

* At all times, the officer will handle themselves calmly, professionally, and courteously to guests, co-workers, team members, and individuals on the property.

* Address any problem and/or incident on the property and communicate with the supervisor during the tour of duty.

* Be observant in all areas inside/outside of the hotel for safety concerns or suspicious circumstances.

* Use good judgment, reason, and a calm demeanor when approaching or responding to a volatile or armed situation.

* In the event of an emergency or similar situation, take control and instruct fellow co-workers, team members, and guests as to the best course of action to take.

* Complete investigations and subsequent reports by asking questions pertinent to the situation, such as who, what, where, why, how, etc., to gather sufficient details to thoroughly satisfy investigation/report requirements. Use a computer report writing system to complete reports and be able to follow through/up on any given report.

* Make constant contact with both guests/team members to provide optimal service. This includes contacting various departments to provide/obtain pertinent information for guest service, investigations, etc.

* Liaise with outside law enforcement and maintain good communications skills and professionalism with agencies such as Police Officials, Fire Department, FBI, Secret Service, and Governmental Officials.

* Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

* Exceptional oral and written communication skills with the ability to accurately communicate reports.

* High-level understanding of interpersonal skills to productively deal with business contacts and team members at all levels of the company.

* Possesses a strong attention to detail, organizational and engaging presentation skills.

* Effectively present information and respond to questions from groups of managers, staff, clients, and general public.

* High level of firearms, specifically pistol, proficiency, including but not limited to, weapons handling and marksmanship.

* Advanced computer skills with various VMS, investigative and access control software systems. Must have working knowledge in Microsoft Outlook, Word, Excel, and Power Point.

* Ability of simple math, and complex reading, writing, and task completion skills is required.

* Must have the following skills: compiling, coordination, analyzing, supervising, instructing, driving, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.

* Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.

* Must be a minimum of 21 years of age.

EDUCATION AND/OR EXPERIENCE

* Minimum of 1 year' experience in security, investigations, law enforcement, self-awareness training techniques, and risk management is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

* Must possess prior law enforcement experience or honorably discharged Veteran with Combat Arms Military Occupational Specialty (MOS) or SOF experience.

CERTIFICATES AND LICENSES

* Must be able to maintain appropriate Gaming License & Alcohol Awareness card.

* Valid driver's license and must produce acceptable driving record per GSR SOP from DMV annually to present to management to remain in position.

* Must maintain CPR, AED, and First Aid certification.

* Must have a current Nevada CCW or LEOSA card.

o Candidate has 130 days from date of offer to obtain CCW or employer has option to separate employment.

PHYSICAL DEMANDS

* While performing the duties of this job, the team member may be…
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