Rescue Officer Lead

Lead Security Officer

As a member of the organization's supervisory team, performance includes demonstration of the following leadership competencies:
Demonstrates ownership, creates improvement and innovation, creates work environment marked by pride/joy, manages financial performance, builds bridges/collaborates, adaptability and integrity and trust. As a member of the security team, expected performance includes demonstration of certain accountabilities including leadership, communication, mentoring, empowerment, and resource management. Performing armed postings to include Rescue Team duties as defined by Renown Health Policy is a key component of this description.

The Lead Security Officer is responsible for ensuring a secure environment for employees, patients, and visitors at all Renown Health facilities by providing service of the highest quality, which optimizes our patient's healthcare experience. The Lead Security Officer must possess all the knowledge, skills and abilities of a Security Officer and must have the leadership abilities to guide the officers in their daily work.

The incumbent will strive to reach the highest in professional standards and to promote this standard to all his/her subordinates. The Lead Rescue Officer will constantly build bridges with all departments within Renown Health to promote and support a secure and safe environment.

Assist the Security Supervisor in the operational efficiency of the Security organization. As the Lead Security Officer, responsible for maintaining a high quality, community-based security organization for the health system. Responsible for the support of all security officers on the shift assigned. Conduct shift briefings, pass out assignments, pass out keys, radios, and ensure all equipment is signed out. Ensure all officers are kept up to date on all new guidelines and procedures and understand how to implement them.

Is responsible for the staffing of the assigned shift and oncoming shift in the event of a sick call or extraordinary circumstances that would require extra officers.

Ensure that any investigative reports are finished in a concise and timely manner and forwarded to leadership for possible follow-up. Ensure that officers are performing duties consistent with the guidelines and procedures established. Is required to put first the ability to excel at professionalism, exercising restraint to others' errant words and actions, quality decision making, being slow to anger, and understanding that being an armed officer is a tool to accomplishing all other aspects of this position.

This nature of this position is quality of character, decision making and implantation of successful decisions. Having the understanding that the armed requirement for this position is merely a tool utilized to provide quality customer service and successfully perform all Rescue Team duties. Being armed is not the focus of the position it is a certification requirement.

Acts in the capacity of a Violence Prevention Champion, assists in teaching employee's active shooter protocol, stop-the-bleed process, and workplace violence prevention. Is responsible for responding to all Rescue Team events as defined by Renown Health Policy, armed calls and armed postings assigned and ensuring the making of reports and maintaining records. Rescue Officers will rotate into all Security Officer duties in order to maintain their Security Officer skills, facility and unit knowledge base as well as perfecting their guest relations approach.

The assigned incumbent will ensure proper response to alarm calls at off-site locations and will call in the appropriate police agency when necessary. The incumbent will be responsible to pass on to the Security Supervisor any incident that occurred during the shift assigned. The incumbent will follow up on any initial complaints and intervene as necessary and will report all these incidents to leadership.

Responsible and accountable for the performance of all employees under the Lead Officer's immediate control. Works to build a cooperative and proactive department using current law enforcement, security, and crime prevention…