Security Account Manager

Job Overview

Garda World Security Services is now hiring a Surveillance Security Officer.

Ready to suit up as a Security Area Manager?

The role requires a sharp eye and strong observation skills to monitor and respond to potential threats in various environments such as security operations centers, call centers, and parking gatehouses.

• Location:
  
  Reno, NV
• Schedule:
  
  Full-Time Day Shift, Monday-Friday, 7:00 am – 5:00 pm
• Competitive hourly wage: $25.00 / hour (Daily Pay available for Garda World employees)
• A comprehensive benefits package incl. medical, dental, vision, 401(k) with employer match, paid holidays, disability, and life insurance
• Career growth opportunities at Garda World
• Uniform provided at no cost

• Provide excellent customer service while checking IDs, greeting visitors, handling deliveries, and other front‑end tasks.
• Observe, survey the area, and produce reports on activity at the assigned location.
• Respond rapidly in critical situations.
• Conduct foot patrols inside and outside the building during your shift.
• Patrol by car safely as required.
• Read and write detailed reports accurately.
• Enforce client customer procedures, regulations, and standards.
• Protect employees and goods from theft through screening, bag searches, wanding, and other procedures.
• Attention to detail may earn incentives discussed during the interview.

• Integrate Garda World Security core values into all business practices.
• Supervise daily security service, ensuring the highest standards and representing Garda World as the premier provider.
• Assist in staffing schedule development, payroll, and other reports.
• Maintain operational logs, records, and post orders.
• Build relationships with clients and staff, acting as liaison.
• Support staff selection, orientation, training, and development.
• Maintain a zero‑incident safety goal and robust safety culture.
• Review officer schedules and staffing levels to improve operations, reduce risk, and lower cost.
• Respond to operational emergencies with timely communication and accurate reporting.
• Direct, supervise, and support shift officers.
• Nominate rewards and recognition.
• Manage corrective actions and discipline up to formal warnings; participate in higher‑level disciplinary decisions.
• Maintain a professional relationship with the client at the assigned site.
• Exercise independent judgment and sound decision‑making in all duties.
• Perform additional duties as assigned.

• Hands‑on Approach, Business Acumen, Problem Solving, Communication, Consultation, Cultural Awareness, Leadership & Navigation, Relationship Management, Ethical Practice, Employee Engagement, Thick‑skinned.

This position supervises security officers during your shift.

This job operates in varying site‑specific environments. The majority of the role is spent walking around a building and interacting with people, using standard office equipment.

A high school diploma or equivalent (GED) is required; higher education preferred.

Ideal candidates possess 2 years of security leadership experience, at least as a shift supervisor or higher.

• 3+ years’ experience in a fast‑paced, complex environment.
• Results‑ and people‑oriented, balancing business considerations.
• Process‑driven mentality.
• Highly organized.
• Valid Driver’s License.
• Current PILB in hand.
• At least 21 years of age.
• Self‑motivated with a high sense of urgency.
• Stable progressive work history.
• Excellent communication skills.
• Act with integrity.
• Resilient and adaptable.
• Competitive spirit.
• Demonstrated ability to develop relationships at all levels.

It is the policy of Garda World Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. Garda World Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

Garda World Security Services does not honor requests that employees be assigned on the basis of sex or any other classification protected by law unless such request is based on a bona fide occupational qualification for that assignment.