Service Technician

The Role

As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

• Perform planned maintenance, break‑fix repairs, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro‑mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low‑voltage wiring.
• Maintain professional communication with customers, end‑users, and contractors, providing exceptional service at every interaction.
• Participate in training programs and maintain AAADM certification.
• Participate in on‑call rotations after certification and training.

• Perform physically demanding tasks, including lifting, positioning, and installing door components weighing up to 110 pounds (with lifting aids) on an occasional basis, with or without reasonable accommodation; climbing ladders, kneeling, driving, and working in various positions as required.

• Mechanical aptitude with experience in repairing electro‑mechanical devices.
• Knowledge of basic electrical circuits and low‑voltage (120v) wiring (access control systems a plus).
• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Valid driver’s license and a good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Ability to lift, bend, and use power tools effectively.

• Health, dental, and vision plans.
• 401(k) with company matching.
• Short‑ and long‑term disability, life, accident, and travel insurance.
• 15 PTO days and 11 paid holidays.

• Flexible scheduling for when life happens.
• On‑call responsibilities only after adequate training.

• Continuous learning opportunities, including AAADM certification.
• Length of Service awards to celebrate your milestones.

ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization.

Nearest Major Market: Reno
Nearest Secondary Market: Tahoe