Alarm Service Technician

Essential Duties & Responsibilities:

• Service security, fire alarm, access control systems, camera systems and related devices; dismantle and/or reconstruct equipment as needed.

• Conduct testing and inspections of security and fire alarm systems under maintenance agreements.

• Troubleshoot and complete necessary repairs.

• Make connections and adjustments as directed; test the operation of all system components.

• Conduct site surveys upon request from management.

• Keep manuals and system documentation up to date.

• Report completed work, deferred tasks, and items needing further attention or materials to management.

• Communicate job status or completion with customers (installation or service).

• Write service and status reports.

• Submit complete and accurate paperwork in a timely manner, obtaining all necessary signatures.

• Accurately record travel and service times, complete timesheets, identify warranties, changes, and code issues, and provide thorough job descriptions.

• Work independently at customer sites with minimal supervision.

• Perform other duties as assigned by management.

Education/

Qualifications:

• High school diploma or equivalent required; technical school training is a plus.

• Minimum of 3 years’ experience servicing commercial security, fire alarm, access control and camera systems is required.

• Must have a clean driving record and reliable transportation to/from office or job site.

• Ability to operate hand and power tools safely and effectively.

• Ability to operate a fleet vehicle safely.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.

• The work also requires the following physical abilities in order to perform the essential job functions: balancing, climbing, grasping, hearing, mental acuity, pulling, pushing, repetitive motion, speaking, talking, and visual acuity.