Field Service Lead Technician

We are seeking knowledgeable customer-focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

• Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule.
• Train, motivate, and monitor job performance of Field Service Technicians, including while at customer locations. Inspect repairs and scheduled maintenance. Ensure safety practices. Review paperwork and timecards.
• Confer with customers and communicate issues to branch management. Maintain good customer relations.
• Travel to customer locations to troubleshoot, diagnose, and repair lift trucks.
• Perform operator training or train the trainer at customer locations.
• Pick up parts and replenish van inventory. Perform minor repairs and service to the van.
• Complete necessary paperwork.

• 2-4 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks

• Prior company experience as a Field Service Technician
• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics
• Technical degree, welding experience, and knowledge of various types of testing equipment preferred
• Good written/verbal communication, interpersonal, organizational, and motivational skills

Crown will only employ those who are legally authorized to work in the United States. This position is not a sponsorship opportunity. Individuals with temporary visas or who require future sponsorship are not eligible for hire.

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401(k) Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• Uniforms
• Specialty Tools
• Primarily 1st Shift

Maintenance, Warehouse, Forklift, Welding, Electrical, Manufacturing, Engineering

EOE Veterans/Disabilities