Service Technician

Job Description

A customer of Insight Global is hiring a Service Technician in Reno, NV. This role involves servicing and troubleshooting security and automation systems, including fire, CO detectors, and video surveillance. Candidates must have strong problem‑solving and customer‑service skills, experience with low‑voltage systems, and a valid driver’s license. Technicians are expected to use their own tools and personal vehicle for service calls.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal‑opportunity/affirmative‑action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• High School Diploma
• Valid Driver's License
• Reliable vehicle transportation
• Familiar with power and hand tools (i.e. Screwdrivers, Wire Cutters, and Drills)
• Basic understanding of networks and internet (i.e how routers, modems, and mesh points interact and what causes internet lags, etc)
• Excellent customer service skills

• Experience installing, servicing, or inspecting security systems
• Technical training
• Wiring experience