Field Service Engineer

No C2C or 3rd Party Candidates will be considered.

We are seeking a hands-on Field Service Engineer to install, troubleshoot, repair, and optimize advanced automated manufacturing equipment at customer sites. This role is ideal for a mechanically and electrically skilled professional who enjoys problem-solving, working directly with customers, and supporting complex equipment in the field.

Pay
: $65,000–$88,000

Travel: Primarily within 50 miles of the Revo area, with overnight travel as needed

Benefits
: A comprehensive benefits package is offered, including medical, dental, vision, paid time off, paid holidays, and a 401(k) plan.

Travel is primarily within the Reno territory, with occasional overnight travel. Employees use their personal vehicle for local travel and receive mileage reimbursement. A rental vehicle is provided for longer-distance assignments. Employees traveling more than 150 miles from home receive a $70/day meal per diem. Travel completed on a weekend is compensated with a $250 stipend. Some weekend work may be required based on customer needs.

• Install, configure, commission, and start up automated equipment at customer facilities.
• Perform equipment retrofits, upgrades, and custom modifications.
• Diagnose and resolve mechanical, electrical, software, and process-related equipment issues.
• Provide onsite and remote technical support to minimize customer downtime.
• Read and interpret electrical schematics, mechanical drawings, and system diagrams.
• Train customer operators and maintenance personnel on equipment operation, troubleshooting, and preventive maintenance.
• Advise customers on process optimization, equipment reliability, and best maintenance practices.
• Document service activity, technical findings, repairs, and customer feedback through detailed service reports.
• Partner with internal technical and engineering teams to resolve advanced equipment issues.
• Provide remote support from a home office when not assigned to a customer site.

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related technical field preferred; equivalent technical education, military training, or relevant experience will be considered.
• Experience servicing industrial automation, manufacturing equipment, SMT equipment, or similar machinery.
• Strong mechanical and electrical troubleshooting, repair, and preventive maintenance experience.
• Ability to interpret electrical schematics and mechanical drawings.
• Comfortable working with Windows-based software, system configuration, and basic networking concepts.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently and manage service priorities with minimal supervision.