Dispatcher, Transportation

The Part‑Time Dispatcher directs day‑to‑day route and trip operations, ensuring safe, cost‑effective, on‑time performance.

• Assist with all phone call information and dispatching of rides.
• Organize and route trips based on schedule and location to ensure optimal performance.
• Provide assistance to drivers for directions to destinations.
• Assist drivers and transportation providers with problems or issues relating to scheduling.
• Establish and maintain effective communication with transportation providers.
• Report and record all incidents to the applicable manager.
• Document and report provider no‑shows or on‑time‑performance issues.
• Inform transportation providers of their next‑day trips and any new trips that occur.
• Monitor radio, telephones and on‑road provision of service for quality.
• Record time of departure, destination, and expected time of return.
• Provide feedback on drivers’ performance.

• High school diploma or G.E.D. equivalent.
• Valid authorization to work in the United States.
• Excellent communication and interpersonal skills.
• Good organizational skills with attention to timeliness and details.
• Ability to demonstrate effective use of scheduling software, two‑way radio communication and data analysis skills.
• Proficiency with Microsoft Word, Excel and other Microsoft applications.
• Ability to maintain a high level of confidentiality.
• Regular attendance required.
• Preferred: 2+ years in transportation routing, dispatching and scheduling or 1 year experience with an applicable transit scheduling system.
• Preferred:
  Knowledge of GPS and GIS systems.

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Location: 600 Sutro Street, Reno, NV 89512

Salary: $18.31 per hour

Equal Opportunity

Employer:

MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with applicable laws. If you need accommodations, contact MTM People & Culture.