Program Assistant - Washington State Ferries

The first consideration and/or preference is with current Washington State Ferries OPEIU members

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!

Washington State Ferries (WSF) is an essential part of Washington's transportation network. Every year, we carry nearly 20 million passengers across Puget Sound and the San Juan Islands on more than 400 sailings a day. Our dedicated teams with over 2,100 people work together to serve our communities and shape the future of ferry travel.

WSF, a division of WSDOT, is currently seeking a Program Assistant to provide essential administrative and office support for the Eagle Harbor Maintenance Facility. This position plays a key role in supporting facility operations by coordinating administrative functions, managing office processes, and assisting leadership with a variety of professional and clerical responsibilities. By helping ensure efficient day-to-day operations, this role contributes to the maintenance and readiness of WSF’s fleet, supporting safe, reliable ferry service for the traveling public.

This position also advances WSF’s core values of Serve, Grow, Trust, Respect, and Navigate while supporting the agency’s mission and public service commitment.

As we navigate a once-in-a-generation transformation to decarbonize our system — guided by our core values Serve, Respect, Trust, Grow Navigate, and bold strategic priorities Service Excellence, Improved Communication and Empowered People — there’s never been a more meaningful time to come aboard at Washington State Ferries.

Among the varied range of responsibilities held within this role, you/the Program Assistant will:

• Coordinate travel arrangements, reimbursements, and expense reporting for managers and staff in accordance with agency policies and procedures.
• Provide administrative support to management, including scheduling meetings, managing correspondence, preparing reports, tracking budgets, and processing invoices.
• Support personnel-related activities, including onboarding and offboarding coordination, employee reimbursements, service awards, and attendance tracking.
• Coordinate office operations, records management, meetings, events, supplies, equipment, and other administrative functions for the Eagle Harbor Maintenance Facility.
• Serve as the departmental timekeeper by reviewing timesheets, monitoring leave, ensuring payroll compliance, and resolving payroll-related issues.
• Maintain departmental records, accounts, inventories, and vehicle-related documentation to ensure accuracy and accountability.
• Conduct research, compile data, prepare reports, and respond to inquiries in support of departmental programs, initiatives, and management needs.
• Uphold WSF’s strategic priorities (Service Excellence, Improved Communication, and Empowered People) and values (Serve, Grow, Trust, Respect, and Navigate), ensuring they are embedded in WSF’s culture through leadership actions

To be considered for this opportunity, the following are required:

• Administrative and Clerical Support – Experience performing a broad range of administrative and clerical functions, including supporting managers or senior staff, coordinating office activities, managing records, and ensuring timely completion of assignments.
• Office Technology Proficiency – Experience using office software and business applications to create, edit, maintain, and organize documents, spreadsheets, reports, presentations, records, and correspondence.
• Written Communication – Experience preparing, editing, or reviewing business correspondence, reports, meeting materials, forms, or other professional written communications using…