Office Assistant Lead - Pierce County Gang Unit - Parkland

Office Assistant Lead

Office Assistant Lead (OAL) vacancy within the Community Corrections Division. Position located at 13021 Pacific Ave South, Parkland, WA 98444 and reports to the Administrative Assistant 3 (AA3).

• Use specialized knowledge, technical skill, and independent judgement to review various court orders and enter and retrieve data from the Offender Management Network Information (OMNI) system.
• File management, including file setup, closing, and archiving.
• Serve as the receptionist, greet and confer with supervised individuals (S/Is) and the public, answering questions or directing them to the supervising Community Corrections Officer (CCO).
• Answer a multi‑line telephone system.
• Provide back‑up support duties for the AA3 and Office Assistant 3s (OA3s) as needed.
• Other duties as assigned.

• High school diploma or GED equivalent.
• At least two years of clerical experience.

• Maintain regular and reliable attendance.
• Respect and maintain confidentiality.
• Basic proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to assist individuals with various criminal backgrounds.
• Navigate internal databases.
• Proofread written material and correct errors in sentence structure, grammar, and punctuation.
• Communicate effectively and clearly to staff, supervise individuals, public, and stakeholders.

• Two years of clerical experience that includes supervisory or lead experience.

The Washington State Department of Corrections (DOC) is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, veteran status, genetic information, or the presence of any sensory, mental, or physical disability.