Sr. Strategist, Agentforce Supply Chain

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust.

And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level‑up your career at the company leading workforce transformation in the agentic era?

You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• I. Strategic Vision & Consulting Execution
  • Consulting Leadership:
    Lead and manage strategic work streams within complex, large‑scale professional services engagements, ensuring alignment of customer’s vision, metrics, and roadmap.
  • Industry Expertise:
    Develop and deliver compelling perspectives on market trends, competitive positioning, and the strategic value of Agentforce for Supply Chain and Manufacturing customers.
  • Process Design & Configuration:
    Apply deep domain knowledge in back‑office supply chain and manufacturing processes to translate high‑level strategy into practical business process designs and effective configuration plans.
  • Agentic Enterprise Playbook:
    Define, build, and scale the Agentic Enterprise Implementation Playbook, establishing the methodologies, best practices, and standards for deploying AI‑driven solutions at scale.
  • Vision &
    
    Roadmap:
    
    Conduct assessments and facilitate workshops to develop future‑state visions and create clear, multi‑year strategic roadmaps that prioritize investments and support key business objectives.
  • Value Realization:
    Develop strategic use cases to project the value of the recommended strategy, case for change, and implications for the organization.
• II. Sales, Growth, and Relationship Building
  • ACV Growth & Sales Support:
    Directly collaborate with the license sales team to provide industry, solution, and value expertise during the sales cycle to grow Annual Contract Value.
  • Executive Relationship Building:
    Cultivate and nurture executive relationships to understand strategic priorities, facilitate consensus, and secure organizational buy‑in for transformation programs.
  • Go‑to‑Market (GTM)
    
    Activities:
    
    Help position and sell large‑enterprise consulting engagements, assisting in defining program scope, team, value narrative, and pitch materials.
  • Opportunity Identification:
    Proactively identify and uncover future sales opportunities and support the conversion of initial engagements into long‑term, follow‑on delivery projects.
• III. Delivery Enablement & Team Contribution
  • Adoption & Governance:
    Help business and technology leaders adopt new digital operating models, governance strategies, and approaches to ensure sustained success and value realization.
  • Playbook Contribution:
    Contribute to the development of implementation methodologies, best practices, and internal tools, specifically informing the Agentic Enterprise Implementation Playbook with supply chain expertise.
  • Cross‑Functional
    
    Collaboration:
    
    Thrive working cross‑functionally with Sales, Engagement Leaders, Solution/Technical Architects, and External Partners to ensure cohesive strategy and delivery.

• 8+years of experience consulting in enterprise‑level technology transformation programs at Fortune
  500 companies or equivalent direct industry experience leading strategic change.
• Demonstrated expertise in back‑office supply chain and manufacturing processes across multiple industries with the ability to define target operating models.
• Strong GTM support experience, including scoping, proposal development, RFP response, and compelling presentations to C‑suite executives, including objection‑handling abilities.
• Exceptional ability to develop industry points of view that include identifying market trends, competitive responses, and solution offerings relevant to AI…