HCV Program Specialist I

HCV Program Specialist I

Renton Housing Authority provides, with excellence, quality affordable housing in a safe environment for people in Renton. We are part of a diverse and wonderful community striving each day to render excellent and caring service to all who share the community with us. Our dedication is also to our employees. We believe in creating a culture that is supportive with opportunities for growth and development and a chance to make a meaningful impact.

Join us, as we make a difference for people who make Renton their home.

We are seeking a detail-oriented Housing Choice Voucher Program Specialist I to be responsible for the review and verification for continued occupancy to the housing choice voucher program. This role exercises considerable judgment and initiative in carrying out day-to-day responsibilities subject to established procedures, practices, and standards. Duties require considerable knowledge of HUD regulations on tenant selection and the ability to maintain tenant records and prepare accurate and concise reports.

Work assignments are performed under the general supervision of the Chief Operating Officer who will routinely review work through conferences, reports, and analysis of results obtained. Daily duties include a variety of office and field activities providing excellent service to participating families and performing tasks assigned by the senior management. The ideal candidate will have good organizational skills, commitment to supporting community housing initiatives and strong customer service skills.

Key responsibilities include:

• Voucher issuance/move-ins
• Continued occupancy
• Resident relations
• Recordkeeping and reporting
• Rent reasonableness
• Landlords
• Hold HAP payments
• Utility allowances
• Inspections
• Adjustments
• Miscellaneous

Education and experience requirements include:

• High School diploma or GED equivalency and (2) years of experience in LIHTC and HCV program compliance; or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work effectively.
• Must obtain HCV Specialist certification from Nan McKay or NAHRO credentials within the 1st year of employment or when available. Employee will have two attempts to pass the exam. If exam is not passed after two attempts, employment may be terminated due to the necessity of this knowledge for this position.
• Must be bondable and insurable.
• Possession of a valid WA motor vehicle operator's license is required.
• Computer and software experience in a related background.
• Knowledge of HUD / PHA regulations.
• Ability to read, interpret and understand and apply regulations by Federal, State, local laws and codes.
• Possess good mathematic/quantitative skills.
• Strong problem-solving skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• Candidate must read, write and speak in a manner reflecting a professional business position.

Competencies include:

• Communication & Interpersonal
  
  Skills:
  
  Communicates clearly and professionally while building and maintaining positive relationships with participants, landlords, and colleagues.
• Customer Service Excellence:
  Delivers responsive, respectful, and solution-oriented service to diverse audiences.
• Critical Thinking & Problem Solving:
  Analyzes issues, exercises sound judgment, and implements effective solutions.
• Attention to Detail & Accuracy:
  Ensures precise documentation and consistently accurate calculations and data entry.
• Regulatory Knowledge:
  Applies working knowledge of HUD policies, housing regulations, and program requirements.
• Confidentiality & Integrity:
  Maintains strict confidentiality and upholds high ethical standards in all work.
• Interviewing & Negotiation
  
  Skills:
  
  Conducts interviews and negotiates effectively with professionalism and tact.
• Technical & Computer
  
  Skills:
  
  Proficient in Microsoft Office and housing software systems; typing speed of 40 WPM preferred.
• Team
  
  Collaboration:
  
  Works effectively with others to achieve shared goals and support agency objectives.

We offer a competitive salary and a robust benefits package designed to support you both professionally and personally. Employees enjoy comprehensive medical, dental, and vision coverage, along with participation in a pension plan that invests in your long-term financial future.

From day one, you'll start accruing annual sick leave and receive 12 paid holidays plus one personal floating holiday, giving you the flexibility and time you need to recharge. We believe in balance and want to ensure you look forward to coming to work on Monday mornings!

You'll also have peace of mind with life insurance and accidental death and dismemberment (AD&D) coverage, and our confidential Employee Assistance Program (EAP) provides support and resources whenever life throws you a curveball. Best of all, you'll be part of a collaborative, high-energy workplace with a hands-on, supportive leadership team that values your ideas, encourages growth, and celebrates…