Manager Flight Training Performance

Company

Alaska Airlines

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day.

If you share our passion for creating an airline people love, we want to hear from you.

The Manager,Flight Training Performance is responsible for measuring and optimizing the efficiency and effectiveness of Alaska Airlines’and Hawaiian Airlines’ flight training programs. This role oversees a Business Analyst and a Data Analyst, ensuring accurate data collection, analysis, and reporting on key training performance metrics.

This role owns the performance measurement and decision-support framework used to evaluate training effectiveness, operational efficiency, regulatory compliance, resource utilization, organizational performance, and operational risk across

Pilot Training Administration(PTA).

• Leads the Flight Training Performance function, establishing performance measures, governance processes, risk coordination practices, and reporting structures that support PTA objectives.
• Develops and maintains key performance indicators, scorecards, dashboards, survey tools, and reporting systems that measure training effectiveness, operational efficiency, compliance, resource utilization, risk controls, and organizational performance.
• Evaluates pilot training performance and operational outcomes, identifying trends, risks, opportunities, and recommendations that improve training effectiveness, business performance, and operational decision-making.
• Establishes governance frameworks that ensure PTA processes are standardized, documented, measurable, controlled, accessible, and continuously improved.
• Owns the inventory and governance of PTA Standard Operating Procedures, work instructions, process maps, and operational reference materials, ensuring documentation remains current, consistent, accessible, and audit-ready.
• Establishes and maintains PTA knowledge-management standards that support documentation discipline, knowledge transfer, process consistency, and organizational continuity.
• Leads business process analysis, root-cause analysis, and continuous improvement initiatives that enhance effectiveness, efficiency, scalability, compliance, knowledge transfer, and customer service across PTA.
• Leads the PTA internal audit, quality review, and process compliance functions, coordinating corrective actions and supporting IOSA,(Federal Aviation Administration)
  FAA,Advanced Qualification Program(AQP), and other audit-readiness activities.
• Coordinates PTA participation in the Safety Management System, facilitates Safety Risk Assessments, tracks risk mitigation actions, and partners with Safety stakeholders to support organizational risk management.
• Maintains project and initiative governance processes, providing leadership visibility into project status, milestones, risks, dependencies, corrective actions, and organizational priorities.
• Oversees development of analytical models, forecasts, dashboards, survey programs, and decision-support tools that improve planning, resource allocation, performance management, and operational decision-making.
• Leads and develops a team of business analysis, data analytics, and performance professionals, establishing priorities, performance expectations, coaching plans, and development opportunities.
• Partners with leaders across Scheduling, Records & Qualifications, AQP, Training Operations, Flight Training, Safety, Finance, Information Technology, and other stakeholder groups to improve organizational performance and achieve business objectives.

Required

• 5 years of experience in flight training, data analysis, or operational performance management.
• 2 years of leadership experience.
• Bachelor’s degree in Business, Aviation Management, Data Analytics, or a related fieldor 2…