Tolling Customer Advocate Lead
Job in
Renton, King County, Washington, 98056, USA
Listed on 2026-07-10
Listing for:
State of Washington Dept. of Transportation
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
The Washington State Department of Transportation (WSDOT) is seeking a Customer Advocate Lead in Renton, WA to manage customer service issues and escalations for the Good To Go! tolling program.
You will collaborate with Toll Division Management, state agencies, and the public to improve customer experience and policy implementation. Ideal candidates will excel in relationship management, written and verbal communication, and process improvement, with strong problem-solving skills and the
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