Customer Support Specialist

Job Summary

We are seeking a Customer Support Specialist for a temp-to-hire opportunity in Renton, WA. This role is a great fit for someone who enjoys helping customers, solving problems, and working in a fast‑paced call center environment where accuracy and professionalism matter.

As a Customer Support Specialist, you will assist customers over the phone, document information carefully, research issues, and use multiple computer systems to deliver timely and accurate support. This position offers the opportunity to build valuable customer service, technology, and communication skills in a structured environment with supportive leadership, team collaboration, and a clear focus on quality service.

This is an excellent opportunity for an early‑career customer service professional who wants to grow in a stable, service‑focused role within the travel, transportation, and tourism industry.

• Answer incoming customer calls and respond to inquiries in a professional, efficient, and courteous manner.
• Accurately enter, update, and maintain customer information while ensuring strong data integrity.
• Research customer issues, provide accurate resolutions, and follow up as needed.
• Navigate multiple computer systems while actively assisting customers by phone.
• Document customer interactions clearly, thoroughly, and accurately.
• Collaborate with internal departments to resolve customer concerns and support a positive customer experience.

• Temp‑to‑hire opportunity.
• Compensation: $48,000 to $50,000 per year.
• Location:
  
  Renton, WA.

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For temporary assignments lasting 13 weeks or longer, Apple One offers major medical, dental, vision, 401k, and statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

Apple One participates in the E‑Verify program in certain locations as required by law. Learn more about the E‑Verify program at /resources

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.