More jobs:
Call Center Representative; Member Services - USFHP
Job in
Renton, King County, Washington, 98055, USA
Listed on 2026-07-29
Listing for:
Providence Health & Services
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Providence Health & Services - - Responsibilities:
Assist members with benefits, eligibility, referrals, claims, billing, and appointment access;
Manage a high volume of inbound inquiries via an automated call distribution system;
Document interactions and follow-up for effective tracking;
Guide members through complaint, grievance, and appeals processes;
Collaborate with providers and internal teams to support positive outcomes
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