Recreation Receptionist - PT

Title:

Recreation Receptionist

Department:
Recreation

Division:
Community Center

Wage: $16.00 - $22.00 per hour

• Greet visitors and guests in a friendly and professional manner.
• Provide information about the facility's programs, activities, and services.
• Assist guests with inquiries, requests, and concerns, offering appropriate solutions and guidance.
• Handle telephone calls, emails, and in-person inquiries promptly and efficiently.
• Maintain a positive and welcoming atmosphere, ensuring visitors feel valued and comfortable.

• Assist customers with the registration process for recreational programs, classes, and events.
• Collect fees, process payments, and issue receipts.
• Coordinate with other staff members to ensure seamless facility usage and avoid scheduling conflicts.
• Maintain accurate records of bookings, reservations, and customer information.

• Perform general administrative tasks such as filing, data entry, and report generation.
• Maintain inventory of office supplies and ensure they are adequately stocked.
• Assist in the preparation and distribution of promotional materials, brochures, and schedules.
• Support other departments within the recreation center as needed.
• Collaborate with colleagues to ensure efficient operations and excellent customer service.

• Monitor access to the facility, ensuring only authorized individuals enter.
• Enforce facility rules and regulations to maintain a safe and secure environment.
• Respond promptly to emergencies or incidents, following established protocols.

• High school diploma or equivalent; additional education or certification in hospitality, customer service, or related fields is a plus.
• Proven experience in a customer service or receptionist role, preferably in a recreational or hospitality setting.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle various responsibilities efficiently in a fast-paced environment.
• Proficiency in using computer systems and software for data entry, scheduling, and general office tasks.
• Knowledge of recreational activities, programs, and services is desirable.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required.

The Recreation Receptionist plays a vital role in ensuring visitors' satisfaction and maintaining a positive image of the recreation center. This position offers an opportunity to engage with a diverse community, contribute to the success of recreational programs, and foster an enjoyable experience for all guests.