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Senior Customer Service Specialist: Care Access
Job in
Renton, King County, Washington, 98056, USA
Listed on 2026-08-22
Listing for:
Washington State Department of Social and Health Services
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Washington State Department of Social and Health Services in Renton is seeking a Customer Service Specialist 3 to help individuals and families access long-term care services. You will explain agency processes, resolve complex concerns, and interpret policies and regulations for clients, partners, and the public.
The role involves front desk and phone support, triaging client needs in multiple systems, and coordinating referrals while supporting internal teams and trainings.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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