Product & Experience Lead
Listed on 2026-08-08
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Design & Architecture
Product Designer, AI Business & Operations
Product & Experience Lead
EXO
- Renton, WA Start Date 08/05/2026
Salary Range $94,604.00 - $ Salary Level Experienced Position Type Full Time Education Level Not Specified Category Information Technology
Product & Experience LeadJob Type
- Full-Time (On-Site)
Location
- Renton, WA
Salary Range - $94,604 - $121,633
Position SummaryThe Product & Experience Lead owns the product vision and end-to-end user experience for Radiant's digital products across our logistics and supply-chain services, serving both internal users and external customers.
This is a hybrid product-and-design role built around modern AI tooling. The incumbent sets direction, taste, and the experience bar, then uses AI-assisted design tools (e.g., Figma, Claude) to personal produce wireframes, prototypes, and design direction – moving quickly from concept to high fidelity.
As a senior individual contributor and player-coach, this role partners closely with a Senior Platform Services Engineer and cross-functional, distributed delivery teams, and operates with significant independence and decision-making authority.
Key ResponsibilitiesProduct vision & strategy – define, articulate, and steward the product vision and strategy for our digital product portfolio, balancing the needs of internal users and external customers.
Road mapping & specification – Translate vision into roadmaps, prioritized outcomes, and clear, async-friendly specifications that distributed engineering teams can execute against without ambiguity.
End-t0-end experience ownership – Own information architecture, interaction design, user flows, and the overall quality bar across every surface.
Hands-on-design production – Produce wireframes, prototypes, and design direction using AI-assisted design tooling, turning product intent into tangible, high-fidelity artifacts.
Design system stewardship – Establish and maintain a shared design system and experience patterns in partnership with engineering, so products stay coherent as they scale.
Research & validation – Conduct discovery and user research; validate decisions with usage data and qualitative feedback.
Engineering partnership – Partner with platform engineering on feasibility and technical constraints, and sequence delivery so users are served incrementally.
Metrics – Define and track success metrics, including adoption, task success, and time-t0-value.
Stakeholder management – Manage stakeholders across the business, balancing competing needs across our services.
Perform other product-and-design-related tasks as assigned by the company.
Required Qualifications
Minimum 5 years' experience in product management and/or product design, including demonstrated ownership of the vision for a complex product.
Proven ability to operate at two altitudes — setting product strategy
* and* producing hands-on design artifacts (wireframes through high-fidelity prototypes).Fluency with modern AI-assisted design tooling (e.g., Figma, Claude, AI prototyping) and the judgment to direct it toward production-intent output.
Strong UX fundamentals: information architecture, interaction design, and design-system thinking.
Experience designing for multiple distinct user types (both internal users and external customers).
Excellent written communication and the discipline to specify work clearly for asynchronous collaboration with distributed teams.
Data-informed decision-making; comfort defining and reading product metrics.
Proficient in English communication (verbal and written).
Bachelor's degree in Design, HCI, Computer Science, Business, or a related field.
Domain experience in logistics, supply chain, transportation management, or B2B SaaS.
Experience designing AI/LLM-powered product surfaces (conversational, agentic, or AI-assisted UX).
Front-end literacy (React) sufficient to collaborate on feasibility and design handoff.
Experience standing up or scaling a design system as a product.
Experience partnering with distributed engineering teams.
Experience in an organization undergoing significant growth or transformation.
Familiarity with Jira, Confluence, and modern collaboration tools.
Full-time…
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