Topgolf | Restaurant Front of House Team Lead

About Topgolf

Topgolf is where golf meets a great time. We are a high‑energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you are looking for a place to grow, have fun, and be part of something bigger than a job description, you are in the right place.

We are looking for a Front of House Supervisor who helps the team deliver a best‑in‑class guest experience every shift. The role includes managing the flow of the venue, supervising the team, owning the opening and closing, and stepping in as needed to keep the business running at its best. Flexibility for evenings, weekends, holidays, and extended hours during peak periods is required.

• Supervise the team during service to ensure every guest interaction meets Topgolf's best‑in‑class standard.
• Coach and develop team members in real time to build skills, confidence, and accountability.
• Uphold operating procedures, service standards, and safety protocols throughout every shift.
• Drive associate engagement and create an environment where people are proud to work.

• Execute opening and closing procedures with consistency and attention to detail.
• Ensure work rules, compliance standards, and SOPs are followed across the team during your shift.
• Manage shift flow and adjust in real time when volume, staffing, or guest needs change.

• Assist with other business functions including team member development, ordering, inventory, facilities, and marketing as needed.

• Demonstrate Topgolf's Core Values in every interaction with guests and the team:
  Fun, One Team, Excellence, Courage, and Caring.
• Be a leader your team wants to follow and a guest that remembers for the right reasons.
• Hold yourself and your team to a high standard without losing the energy and fun that makes Topgolf great.
• Perform other operational duties as assigned by your manager.

• Lead a team in one of the most high‑energy guest entertainment environments.
• No two shifts are the same; you will be challenged and engaged every time.
• Build real leadership skills with visibility, responsibility, and support from management.
• Work at a place that values the guest experience as much as you do.

• Being Resilient – Keep composure, stay solutions‑focused, and lead the team through whatever the shift throws at you.
• Communicates Effectively – Give clear direction, listen well, and keep the team and guests informed.
• Customer Focus – Set the standard for the guest experience and ensure team delivers it consistently.
• Drives Results – Own the shift, push the team to perform, and take pride in a venue that runs the way it should.

• High school diploma or equivalent.
• Energy, enthusiasm, and a genuine passion for leading people.
• Must be 18 years of age or older as required by state or local law.

• Ability to lift, carry, and move items up to 50 pounds on an occasional basis.
• Ability to remain on your feet and in motion for extended periods throughout the shift.
• Ability to perform a variety of physical tasks consistently throughout the workday.
• Ability to work in varying outdoor weather conditions for extended periods.
• Ability to communicate clearly and effectively in a venue environment that may include moderate to high levels of background noise.
• Ability to remain in a stationary position for periods of time while performing desk‑based tasks.

Renton location pay rate is $26.00 - $28.75 per hour.

Free play and one‑half price food. Health, dental, vision, 401(k) team member match and a free mental well‑being platform for eligible team members.

Topgolf is a global sports and entertainment community and is committed to equal opportunity and preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics. As an affirmative action employer, we take steps to prevent retaliation and create a respectful, equitable and inclusive environment for our guests, associates, business partners, vendors, and communities. We do not accept unsolicited agency resumes.

Topgolf participates in E‑Verify and will provide the federal government with I‑9 information to confirm authorizational status in the U.S.