Vice President of Laboratory Services

Vice President of Laboratory Services

Remote (Alaska, Arizona, Arkansas, Florida, Idaho, Maryland, Montana, New Mexico, North Carolina, North Dakota, Oregon, Texas, Washington) + Travel to Renton, WA

$180,000/yr

The Vice President of Laboratory Services provides strategic, operational, clinical, and regulatory leadership for the organization's centralized laboratory serving a nationwide network of outpatient substance use disorder treatment clinics. This executive leader is responsible for ensuring that the laboratory delivers high-quality, compliant, timely, and cost-effective diagnostic testing that supports patient care, regulatory compliance, and organizational growth.

The Vice President oversees all aspects of laboratory operations, including strategic planning, regulatory compliance, quality management, financial performance, laboratory technology, workforce development, client service, and business continuity. This position serves as the executive responsible for laboratory accreditation, operational excellence, innovation, and long-term strategic planning.

Job Duties and Responsibilities:

Executive Leadership

• Develop and execute the strategic vision for laboratory services aligned with organizational goals.

• Serve as the executive leader responsible for laboratory performance nationwide.

• Participate as a member of executive leadership committees.

• Develop annual strategic initiatives, capital plans, and operational goals.

• Lead organizational planning related to laboratory growth, expansion, automation, and technology.

• Provide executive reporting on laboratory performance, quality metrics, regulatory compliance, financial results, and operational risks.

• Build collaborative relationships across all departments supporting enterprise initiatives.

• Promote a culture centered on patient safety, quality, accountability, innovation, and continuous improvement.

Laboratory Operations

Provide executive oversight and strategic leadership for all laboratory operations, including toxicology and clinical testing, specimen accessioning, processing, chain of custody, confirmation testing, result reporting, and laboratory customer service. Oversee courier and logistics operations, inventory and supply chain management, equipment maintenance, and vendor relationships to ensure efficient and reliable laboratory services.

Ensure laboratory operations consistently meet performance expectations related to turnaround times, specimen integrity, testing accuracy, productivity, capacity management, service level agreements, and client satisfaction. Develop and implement scalable operational models, processes, and resources that support continued organizational growth while maintaining quality, efficiency, compliance, and service excellence.

Regulatory Compliance

Maintain organizational compliance with all applicable federal, state, and industry regulations and standards, including CLIA, The Joint Commission, COLA (if applicable), state laboratory licensing requirements, DEA, OSHA, HIPAA, CMS, and FDA requirements where applicable. Lead and ensure successful completion of federal and state inspections, accreditation surveys, internal audits, and external audits. Develop proactive compliance monitoring systems to identify regulatory risks, address deficiencies, and implement timely corrective actions to maintain ongoing compliance and operational readiness.

Quality Management

Represent laboratory in enterprise-wide quality improvement initiatives. Provide executive oversight and leadership for laboratory quality management, including continuous quality improvement, quality assurance and control, proficiency testing, root cause investigations, incident reporting, document control, validation programs, and competency assessments. Monitor key laboratory quality indicators, including error rates, specimen rejection, turnaround times, provider leadership concerns, corrective actions, and patient safety events. Lead efforts to identify and resolve quality issues while promoting continuous improvement, operational excellence, and patient safety.

Represent laboratory operations in enterprise-wide quality improvement…