Senior Patient Authorization and Referral Representative - USFHP

You will be the trusted expert guiding members through critical care journeys. You’ll champion seamless access to care by navigating insurance verifications, securing fast referral authorizations, and ensuring every member feels supported and heard. Working alongside our dedicated operations team, you’ll directly shape a five-star healthcare experience from day one.

US Family Health Plan is a Department of Defense-sponsored health plan for uniformed services members, retirees and their family members. Based in Washington State, Pac Med has administered US Family Health Plan for more than 30 years. We have learned best practices that keep people healthy - efficiently and affordably. Due to our not-for-profit status, we can reinvest savings back into operations of the health plan, creating more support and healthier outcomes for beneficiaries.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more s/benefits.

Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon;
Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington;
Kadlec in southeast Washington;
Providence's St. John's Medical Foundation in Southern California;
Providence Medical Institute in Southern California;
Providence Facey Medical Foundation in Southern California;
Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal…