Guest Service Rep Job Renton area,Washington USA,Hospitality / Hotel / Catering

Join Legacy Hospitality as a Front Desk Host

Looking to grow your hospitality career in a guest focused environment. Join Legacy Hospitality as a Front Desk Host and become the face of the hotel creating strong first impressions and seamless guest experiences.

In this role you will welcome guests, manage reservations and ensure every stay runs smoothly from arrival to departure. If you enjoy working with people and thrive in a fast paced setting, this is your opportunity.

We offer competitive pay, full benefits and a culture where your work is valued and recognized.

Why You Will Love Working With Us

At Legacy Hospitality our culture is built on CARE:

Compassion
Authenticity
Respect
Empathy

We are committed to creating a workplace where team members feel supported, valued, and empowered to grow.

Benefits for Full Time Employees include:

Medical, Dental, and Vision Insurance
Life Insurance
Paid Time Off
401(k)

Benefits for all employees – Full and Part Time include:

Employee Discounts, including travel perks
Growth and advancement opportunities
Sick Pay

What You Will Do

As a Front Desk Host you will:

Welcome guests and provide a friendly, efficient check-in experience.
Handle check-outs and ensure billing accuracy.
Manage reservations, room assignments, and special requests.
Answer phone calls and assist with guest inquiries.
Resolve guest concerns with professionalism and care.
Process payments and maintain accurate records.
Communicate with housekeeping and other departments to ensure smooth operations.
Work flexible schedules, including mornings, evenings, weekends, and holidays.

What We Are Looking For

We are seeking team members who are:

Strong communicators with a guest-first mindset.
Professional, polished, and detail-oriented.
Able to multitask and stay organized in a fast-paced environment.
Calm under pressure with strong problem-solving skills.
Positive, respectful, and team-oriented.
Preferred:
- Previous hotel or guest service experience.
- Familiarity with hotel systems or reservation platforms.

Physical Requirements – Essential Job Functions

This is an active role. Candidates must be able to:

Stand and walk for extended periods (up to 8 hours per shift).
Use computers, phones, and office equipment for extended periods.
Occasionally lift, carry, or move items such as luggage or supplies.
Maintain focus and professionalism during busy shifts.

Ready to Apply

If you are dependable, motivated, and ready to be part of a strong team, we want to hear from you.

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