Application Analyst II

Job Title: Application Analyst II

Req:

Location: VMC Main Campus

Department: IT Clinic Ancillary Applications

Shift: Days

Type: Full Time

FTE: 1

Hours: (not specified)

City State: Renton, WA

Category: Professional

Salary Range: Min $78,425 - Max $117,637/annual DOE

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

The Application Analyst II will demonstrate competence in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills.

Department: Information Technology

Hours of Work: As required to fulfill responsibilities

Reports To: Supervisor, Business & Support Applications

• Master's Degree, OR bachelor's degree and four (4) years related industry experience
• Associate’s degree and six (6) years related industry experience
• Ten (10) years related experience

Applied IT Job

Experience:

4-5 years

Experience in an application/system support role in a multiple system environment.

Lead Experience Preferred.

Some Small Project lead experience required.

Documented ability to work with computer systems.

Documented record of excellent leadership, communications, and organization skills.

Must be current in required application certifications.

Demonstrated continued professional development.

Demonstrates an understanding of enterprise integration concepts.

• Demonstrated ability to set priorities, produce accurate work, and meet deadlines.
• Ability to function in a setting with a wide variety of duties and numerous interruptions.
• Demonstrated competence in analysis and troubleshooting.
• Demonstrated understanding of healthcare computing environments.
• Demonstrated ability to be self-directed, learn quickly with strong attention to detail.
• Proven record of excellent communication and organizational skills.
• Microsoft Office plus Microsoft Visio proficiency is required.

• Requires the ability to move PC's and printers weighing up to 40 lbs.
• Requires planning, organizing, and working on multiple tasks at one time.
• Tolerates ambiguity in instructions and work situations.

Generic

Job Functions:

See Generic Job Description for Administrative Partner.

• Provides direct supervisor or lead with a weekly summary of activities
• Documents change control and system problems according to departmental procedures.
• Advises direct supervisor or lead of potential problems, requirements for expanded services and status of current systems on an ongoing basis.
• Promptly notifies direct supervisor or lead of problems, unexpected tasks and missed targets.
• Responds to all requests according to departmental standards.
• Performs end-user functions for assigned products to a high level of competency.
• Ensures that reports, data, and devices are appropriately secured.
• Maintains the security of the Data Center(s) systems and information, per VMC and departmental Information Privacy Policies.
• Provides after-hours support as required.
• Ability to successfully log into enterprise network and all supported applications.
• Ability to organize, schedule, manage (chair) meetings and publish meeting minutes.
• Ability to successfully contact vendor for support.
• Ability to complete annual VMC educational requirements.

Performs other related duties as required.

• Writes scope statements, defining size and planning parameters of projects or multiple groups of tasks.
• Prepares detailed work plans and target dates for all projects.
• Documents change control and system problems according to departmental procedures.
• Provides complete documentation of all tasks and projects; develops and maintains specifications according to departmental standards.
• Uses standard flowcharting tools and techniques to create and maintain business process and functional flow charts. Can read and edit technical flow charts.
• Knowledge of the life cycle of a change and being able to shepherd a request from requirements gathering to designing and building to maintaining the architecture behind the change.

• Identifies and resolves complex issues. This includes identifying appropriate parties and potential solutions.

• Ability to engage teams in collaboration and discussion and guide toward acceptable solutions.

• Demonstrates self-initiated process improvement; actively pursues expansion of knowledge in applications and functions supported by VMC IT and develops new efficient solutions.
• Anticipates client's needs and seeks feedback to ensure client's needs are met.

• Manages and/or leads planning and completion of projects on time and as designed.
• Ability to manage…