IT Support Tech - Renton - 2nd shift

IT Support Specialist - Second Shift

Job#: 3023815

Email Julissa your updated resume to [email protected] to apply

Manufacturing Support Technician

Work in a factory environment. Following established documented processes, perform software and hardware break/fix. Disconnecting computing equipment and networking equipment during factory changes. Helping customers via phone, in person and remotely. Occasional travel to different local sites. Position requires a lot of walking in Factory and Flight-line areas. This position is part of a team supporting our customer 24X7 with multiple shifts, responding to tasks associated to SLA/SLO (Service Level) agreements.

• Primary Responsibility - Perform onsite troubleshooting, repairs and upgrades for client hardware and software resolution.
• Provide Installation, Moves, Additions, Changes, and Dispose Activities upon request
• Perform hands-on and in-depth troubleshooting and associated repairs of failed client hardware and software.
• Perform thorough documentation of all service activities.
• Meets all success-measuring benchmarks (customer services, SLO / SLA’s, etc…)

• A+ Certification required (or equivalent hands on experience of 2 years full time, hardware maintenance), Net+ Certification recommended
• Experience troubleshooting and repairing basic networking issues
• Demonstrate good customer service skills
• Ability to work independently and manage time to complete tasks
• Possess a valid driver’s license with reliable personal transportation to travel between supported sites
• Advanced hands‑on experience troubleshooting & repairing client hardware.
• Possess strong communication skills; both verbal and written.
• 3+ years of relevant experience or equivalent combination of education and work experience.
• Some shifts may require one weekend day
• Be able to lift 35 lbs.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road
Suite 200
Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or .

(Do not submit resumes or solicit consultants to this email address). United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.