Senior Systems Analyst - Enterprise

Job Summary

The City of Renton is seeking an experienced Senior Systems Analyst to serve as the technical lead for the City’s Enterprise Business applications. This role will oversee application architecture, administration, integrations, upgrades, vendor management, database support, and the delivery of technology projects, while partnering closely with Business Systems Analysts to drive business process improvements and maintain system reliability, security, and performance.

• Provide technical support and maintenance to systems as directed or escalated from other IT teams.
• Maintain, administer and service Enterprise Business applications and related software and integrations, including troubleshooting, migrating, scheduling, testing and patching, configuring, monitoring, training, updating and upgrading on servers and client computers.
• Plan, implement and upgrade technologies through all phases of the software life cycle, including analyzing, architecting, designing, testing, installing, configuring, training end users, creating documentation, outlining future growth plans and auditing results.
• Perform database administration: install, configure and update database systems; monitor and maintain database system performance; manage backup plans and systems security.
• Act as project manager on multiple concurrent technical projects; manage teams across functional, departmental and organizational boundaries.
• Coordinate, develop and maintain project charters, plans, schedules, budgets and deliverables; monitor and control project scope, schedule, costs and quality.
• Develop databases by analyzing, designing, coding/developing, building and deploying; create documentation and perform necessary training.
• Support diverse business applications with varying degrees of complexity and an advanced knowledge of their frameworks.
• Analyze, design, code, test, deploy, provide training, create documentation and troubleshoot custom software applications and integration systems.
• Partner with vendors and other IT staff to design and implement complex architectures that include network, servers, interfaces, databases, integrations and security.
• Gather functional and business requirements and specifications; translate them to author requests for proposals; evaluate and select vendors.
• Mentor and guide team members in analytical and project‑management techniques, business domains, processes, and technology languages and systems.
• Write and maintain technical system documentation and clear user materials.
• Manage the process of purchasing technology and coordinate contract negotiations.
• Design, author and maintain custom reports using various report‑writing tools and techniques.
• Review, prioritize and implement system change requests to improve customer efficiency and accommodate business process changes.
• Create content and conduct training classes and presentations throughout the organization on various applications and processes.
• Manage SSL certificates to ensure security and process continuity.
• Contribute to an environment of teamwork and respect.
• Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals.
• Remain current with relevant technological advancements as they relate to the field.
• Participate in and help provide cross‑training in processes as directed by management to ensure a well‑rounded team for coverage purposes.
• Maintain regular, reliable, and punctual attendance.
• Perform other duties as assigned.
• May be assigned to support City priorities during emergencies.

• Bachelor’s degree in Computer Science, Management Information Systems, Information Systems or a related field.
• Minimum 5 years of experience in web server administration, database, scripting programming, SQL, systems design, implementation or administration, OR minimum 9 years of relevant education and experience.
• Two years of project management experience.
• Valid driver’s license.
• Successful completion of a required background check and national fingerprint‑based records check.
• Successful completion of a required driving record check.

• Deferred compensation with the City contributing…