Service Desk Manager: ITIL-Leader SLA Excellence
Job in
Renton, King County, Washington, 98056, USA
Listed on 2026-06-21
Listing for:
Dhaka Technologies Limited Company
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Dhaka Technologies Limited Company is seeking an experienced Service Desk Manager to lead their Technical Service Desk. This role involves overseeing IT incidents, ensuring SLA compliance, and driving continuous service improvement.
The ideal candidate has solid experience with the ITIL 4 Framework and the ability to manage both onsite and remote teams in a mission-focused environment.
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