Principal Technical Product Manager

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.

You’ll act as the product conscience of our Platform Engineering Organization, ensuring our infrastructure and platform capabilities are built with rigor, internal end‑user focus, and outcome orientation like any external‑facing product. This senior individual contributor role works at the intersection of product strategy, engineering partnership, and organizational change.

Platform areas you will own:

• Core Platform Foundations: cloud, identity, networking, storage
• Platform Services & AI Enablement: self‑service AI tools for internal engineering teams, developer enablement
• Workplace Technology: end‑user and enterprise tooling

Define, maintain, and drive a clear product roadmap for Platform Engineering’s internal offerings spanning Core Platform Foundations (cloud, identity, networking, storage), Platform Services & AI Enablement, and Workplace Technology. Translate the Infrastructure to Platform transformation strategy into a sequenced, quarterly roadmap through Q1 2028 that measurably accelerates engineering velocity, simplifies the technology landscape, and improves the customer and franchise experience. Ensure every roadmap commitment is tied to a business outcome, speed, margin, or growth, not just a delivery milestone.

Keep the roadmap a living document that engineering teams can build against and partners can hold us accountable to.

Build a data‑informed discovery engine that keeps Platform Engineering ahead of internal customer needs across Hasbro Gaming, Wizards, Digital/eComm, and Shared Platform. Combine NPS surveys, listening sessions, and structured feedback channels with data and AI‑generated insight to detect patterns, anticipate gaps, and ope rationalise connected decision‑making. Convert that intelligence into prioritised, clearly defined initiatives with measurable success criteria before unmet needs develop into shadow IT or critical issues.

Operational risk grows when engineering teams build without accountability baked in. You’ll own the product approach that closes that gap by embedding SLOs, runbooks, and on‑call handoff conditions into launch criteria from the start. But the work doesn’t stop at launch: partner with Core Platform and Platform Services and AI Enablement directors to establish a continuous prioritisation and optimisation rhythm across teams and platforms, so operational standards evolve alongside the portfolio and accountability compounds over time rather than eroding after handoff.

The Platform transformation involves a structural redesign centred on AI rather than a minor efficiency change. You’ll collaborate with the Principal AI Engineer and platform leads to define AI‑native platform services as products. This means determining what to build, how to track adoption, and how to provide self‑service AI tools to engineering teams. You will also help support the hiring gate process.

Invent and lead a universal request intake process that reveals demand, decreases resolution time, and delivers platform teams the prioritisation cues they require. Work alongside Technical Program Managers to tie platform demand to Jira epics, landmark tracking, and the Technology Work Review process. Manage the product assets (PRDs, briefs, decision memos) that keep participants aligned without overwhelming engineers with procedural details.

Collaborate with Finance and business unit leadership to advance the showback‑to‑chargeback progression moving cloud and platform costs from opaque cost centre to shared…