Senior Consultant

Position Overview

The Senior Consultant, Client Solutions serves as a trusted advisor to state and local education agencies across the Pacific Northwest, leading complex client engagements that integrate strategy, operations, and technology-enabled solutions.

This role is responsible for delivering high-impact consulting services while also driving revenue growth through client expansion, solution upsell, and identification of new business opportunities.

• Develops and executes state and local consulting strategies aligned with client priorities, regulatory requirements, and PCG solution offerings.
• Serves as a senior client-facing leader, ensuring delivery excellence across complex, multi-group engagements.
• Independently manages complex projects, staff, budgets, and deliverables with limited supervision while meeting or exceeding performance expectations.
• Ensures client retention and long-term success through consistent delivery quality and proactive relationship management.
• Develops and manages comprehensive client communication and governance plans.
• Identifies and elicits business, operational, and technical requirements from diverse stakeholder groups.
• Facilitates executive-level discussions, working sessions, and decision-making forums.
• Identifies risks, gaps, and operational or technical constraints and recommends appropriate mitigation strategies.
• Plans, monitors, and adjusts project execution to ensure scope, schedule, quality, and financial alignment.
• Delegates tasks appropriately and leads cross-functional consulting, technical, and client teams.
• Prepares high-quality written deliverables, executive briefings, and client-facing materials.
• Supervises client success and delivery teams.

• Demonstrates a strong understanding of enterprise and custom technology solutions used by public sector education agencies.
• Leads or oversees large-scale, complex, and often custom technology implementations, serving as a bridge between client stakeholders, consulting teams, and technical delivery resources.
• Translates client business and policy needs into clear functional and technical requirements.
• Guides clients through technology planning, implementation, change management, and adoption processes.
• Manages implementation risk, dependencies, and interdependencies across policy, operations, and technology.
• Partners closely with technical teams to ensure solutions are delivered on time, on budget, and aligned to client outcomes.
• Supports clients in navigating system customization, integration, data migration, and regulatory compliance requirements.
• Ensures technology solutions enhance operational efficiency, data quality, and program effectiveness.

• Drives revenue growth by identifying opportunities to expand existing engagements through additional services, technology solutions, and contract modifications.
• Proactively uncovers unmet client needs and emerging opportunities tied to operational and technology challenges.
• Develops and executes regional growth strategies in collaboration with practice and regional leadership.
• Identifies, qualifies, and follows up on new sales leads and expansion opportunities.
• Leverages delivery and implementation work to strengthen long-term client partnerships.
• Leads and supports proposal development efforts, including solution design, writing, coordination, and submission readiness.
• Builds and maintains strong relationships with senior agency leaders and decision-makers across the Pacific Northwest.

• Develops deep expertise in complex federal and state education regulations and requirements.
• Analyzes and interprets federal and state laws, regulations, and policy guidance.
• Reviews business and program operations to identify service, efficiency, and compliance improvements.

• Must be located in the Pacific Northwest region—ideally within Seattle, WA but will also consider Portland, OR.
• Demonstrated experience managing large, complex, and technology-enabled consulting engagements.
• Strong…