IT Systems Administrator

Job Summary

The IT Systems Administrator I is responsible for the maintenance of computer hardware, software, and communication devices that comprise the mission network. This normally includes deploying, configuring, maintaining, and monitoring active network equipment. In addition, this position will concentrate on the overall integrity of the network, server deployment, security, and ensure that the network connectivity throughout the UGM’s LAN/WAN, and Wi‑Fi infrastructure is on par with technical considerations at the network level and pre‑established access controls.

Schedule:

Monday – Friday 8:00AM - 5:30PM

Target starting pay: $37.31/hour

• Setting up new networks. Maintaining and upgrading existing computer networks, including VPNs and routers
• Evaluating, monitoring, and maximizing network performance
• Updating and configuring virus protection software and other programs to keep network secure
• Troubleshooting errors in software, hardware configuration, communications equipment, and fixing problems
• Installing and configuring computer systems and network equipment, including local area networks (LANs), wide area networks (WANs) and communication systems
• Managing users in VOIP systems and Microsoft 365
• Communicating updates and problems to end-users
• Provide training and coordinate implementation of system, policy, and procedures to end-users.
• Preemptively determining Mission’s software and hardware needs
• Work with vendors or other departments to analyze network or system problems and resolve related issues.
• Attend and participate in all Mission, Division and Department meetings and training, as required.
• Any other job‑related duties as assigned by supervisor.

• An associate’s degree in computer science, engineering, or an IT network‑related field is required.
• 5+ years of experience with Microsoft Active Directory
• 5+ years of experience troubleshooting networks.
• Experience in digital communications is highly preferred.
• CompTIA Network+ or any Microsoft certifications in Windows Server/Client preferred.

Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.

Faithfully upholds The Mission and your team in prayer.

Participates in team devotions as schedule permits.

Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.

Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

• All regular full‑time employees, you are eligible to participate in our generous benefits package:
• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature‑controlled environment. Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms.

Occasionally lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the company. Requires frequent use of cognitive abilities including frequent memory recall and occasional decision making. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

• We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)
• We believe there is one God, eternally existent in three Persons:
  Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2
• We believe in the deity and humanity of our Lord Jesus Christ:
  • His virgin birth (Luke 1:35, John 1:1-2, John 1:14)
  • His sinless life (Phil. 2:5-11)
  • His miracles (Matt. 4:23)
  • His vicarious and atoning death through His…