Functional Test Lead

UST is searching for an experienced Functional Test Lead with strong healthcare payer domain expertise across Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI transactions.

Functional Test Lead

• Lead functional discovery workshops with business, product, application, and testing stakeholders.
• Assess business processes, application landscape, testing scope, dependencies, and quality practices.
• Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
• Identify gaps across functional testing, UAT support, governance, and operating models.
• Define future-state functional testing organization, roles, staffing, and knowledge requirements.
• Support KT, transition planning, shadow/reverse-shadow activities, and ownership transfer.
• Collaborate with Architecture, Automation, Performance, and TDM teams to shape the target-state testing model.
• Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• 10+ years in Functional Testing or Quality Engineering with 5+ years leading testing programs or managed services engagements.
• 5+ years of experience in Facets healthcare system
• Experience in discovery, due diligence, transition assessments, and testing operating model evaluations.
• Proven experience in workforce planning, organizational design, and stakeholder management.
• Familiarity with Jira, qTest, Azure Dev Ops, and modern QE practices.
• Preferred Experience:
• Healthcare payer managed services transformations.
• TCoE establishment and maturity assessments.
• Test Data Management exposure.
• AI-enabled Quality Engineering initiatives.
• CMS and regulatory testing programs.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Seattle, Washington

$78,000-$117,000

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes.

With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and…