Assistant Team Leader; ATC

Current Open Positions with Alliance PTP Partners

Location: Renton, WA

Job : 2526

# of Openings: 2

Position

Description:

A Work
- Fit Assistant Team Leader is responsible for exceeding customer expectations by assisting the Team Leader in the planning, organizing, communicating, developing, delivering, and measuring Work
- Fit services.

Reports to:

Assistant Team Leaders will report directly to the Team Leader as detailed in the Work
- Fit Job Offer. The Assistant Team Leader will also communicate with the respective Vice President of Operations regarding Program operations.

Consulting Partners:

Assistant Team Leaders will consult with the Work
- Fit Operations Team, other Work
- Fit Team Leaders, and key client contacts including leadership in Health & Safety, Ergonomics, Medical, Wellness, and Client Management.

• a. Maintains a safe, secure, and professional work environment by communicating and assisting with policies, procedures, and the Expectations for the Role Delineation of the Work
  - Fit Employee.
• b. Maintains quality service by understanding, teaching, and enforcing Work
  - Fit, and Client organization Policy and Procedures.
• c. Assists with maintaining and understanding the Work
  - Fit and Client agreed upon Standard Operating Procedure (SOP) Manual which defines the delivery of service at the specified client site.

• a. Assists the Team Leader with establishing strategic goals that match Work
  - Fit services and resources to the needs of the customer through research. Assists with Identifying and evaluating trends to create a unified vision to deliver the Work
  - Fit services.
• b. Completes assignments from the Team Leader to meet the strategic goals of the Program.

• a. Documents all Work
  - Fit service interactions in the Work
  - Fit, and client (if applicable) record management database in accordance with all Work
  - Fit record management policies and quality practices.
• b. Assists the Team Leader with quality reviews of record management practices and assists with action plans to ensure continuous quality improvement.
• c. Assists with the development and review of the Work
  - Fit scorecard within the agreed upon time frame with client leadership.

• a. Assist Team Leader in maintaining Team Members by participating in recruiting, selecting, on boarding, and training employees following all Work
  - Fit processes.
• b. Assists the Team Leader with Customer Interviews to plan, monitor, and appraise job performance.
• c. Coaches and counsels Team Members on their professionalism and performance in the delivery of Work
  - Fit services.
• d. Assists Team Members in creating personal professional growth plans that are consistent with customer service needs and individual professional passions.

• a. Makes health personal through the delivery of the agreed upon Scope of Services to the customer in accordance with the SOP.

• a. Assists the Team Leader with conducting regular (no longer than 90 days between) Customer Interviews to consistently understand the impact of Work
  - Fit services to the client.
• b. Integrates with the customer and participates in client meetings and on client committees as delegated by the Team Leader.

• a. Remains current with all policies, credentialing and laws governing professional practice.
• b. Advances professional and technical knowledge by completing educational workshops, obtaining advanced certifications, completing virtual courses, reviewing professional publications, establishing strategic networks, collaborating with other professionals, and benchmarking state- of-the-art practices.

• a. Assists the Team Leader in the development of a marketing plan for the integration and advancement of Work
  - Fit services.
• b. Develops and delivers marketing materials and presentations.
• c. Creates a culture of proactivity and personal health responsibility through the development, distribution, delivery and posting of educational materials utilizing available client distribution/posting resources.

• a.…