Supervisor (RN), Product Control

Posted Monday, August 17, 2026 at 10:00 AM

Bloodworks Northwest is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research.

We are local, nonprofit, independent, volunteer-supported and community-based.

We have a fantastic new job opportuni ty for a Supervisor (RN) in our Product Control Department. As a member of the Leadership Team, provide oversight of the day-to-day activities of the organization that support the achievement of short- and long-term organizational goals. Provide leadership, expertise, and oversight for all operational aspects of the Product Control Eligibility Group. Provide day-to-day oversight of personnel and release of acceptable blood components.

Assure department processes and procedures are compliant with accreditation and regulatory standards. Promote and maintain exceptional donor care, safety, and education by directly supporting donors and the Donor Service Employees working with donors, as it relates to reaction procedures and processes—participate in the management team to set vision and direction for the Product Control Eligibility group.

Principal responsibilities include, but are not limited to: - as a Bloodwork Supervisor and as a member of the Leadership Team (LT)

• Participate as a collaborative member of the LT to support leadership across the entire organization, in addition to providing leadership to the teams and functions reporting through you
• Appropriately and responsibly serve as a representative of Bloodworks / The Organization in your interactions with employees, volunteers, vendors, donors, and others. As a leader of Bloodworks
• Provide timely and honest feedback to fellow managers regarding how the team functions
• Challenge and offer support to fellow managers to ensure each department is contributing to the success of the organization
• Ensure the safety of the workforce through administration of safety policies and monitoring of safety incidents
• Maintain confidentiality

• In partnership with senior department leaders, assist in setting department direction, vision, values, goals, and objectives consistent with Bloodworks' mission and strategic plan; consistently model values, and coach and mentor for thesame expectation. Contribute and build upon current practices and procedures in support of values, mission, and goals.
• Personally demonstrate and inspire a commitment to quality through compliance with laws, regulations, standards, policies, procedures, and practices; ensure that department actions (self, staff, documentation, etc.) are consistent with this commitment.
• Hire, develop, and retain a successful team
• With staff, determine performance goals and provide ongoing feedback.
• Monitor successes and challenges of the team
• Ensure department supports a balance of employee personal and business goals
• Ensure customer needs and expectations are met
• Adhere to department budget and forecast
• Recommend and maintain proper staffing levels to carry out department objectives
• Recommend systems, resources, and procedures to achieve the department’s success

PRINCIPAL RESPONSIBILITIES
- AS SUPERVISOR (RN), PRODUCT CONTROL

• Oversee the donor reaction care procedures to ensure Product Control Eligibility staff; provide continual dynamic assistance to Donor Services staff and guide appropriate follow-up with donors
• Act as a resource for Donor Services Supervisors, Bloodworks staff, and the medical community to interpret policies, procedures, and criteria related to donor care and eligibility
• Follow up on customer service issues by handling elevated, complex, and mid-level donor/parent concerns and make recommendations to enhance the donation process
• Manage workflow; investigate and correct problem situations:
  Record Release, product…