Management Head

Description

Providence is a not-for-profit Catholic health system that spans 51 acute care hospitals, with over $30 billion in revenue, 5 million unique patients, 120,000 caregivers, and $2.1 billion in community benefit. As one of the largest health systems in the country, Providence has significant scale and resources enabling it to provide a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington.

Providence is well known for clinical quality with multiple clinical institutes, dedicated research labs, and 3,000+ clinical trials underway. Providence is distinguished for its leadership in innovation and the modernization of healthcare while also deconstructing and diversifying its assets to provide a strong foundation for decades to come.

The Head of Benefits serves as the enterprise leader responsible for the design, strategy, governance, financial stewardship, administration, and delivery of Providence’s comprehensive benefits, wellbeing, retirement, caregiver health, and absence management programs.

Reporting to the Head of Total Rewards, this role leads a team of senior benefits leaders accountable for supporting Providence caregivers across ministries, markets, and shared services. The Head of Benefits partners closely with Human Resources, Finance, Operations, Legal, Labor Relations, Compliance, and executive leadership to ensure programs advance caregiver wellbeing, support attraction and retention, strengthen the caregiver experience, and deliver long-term financial sustainability.

This leader provides strategic direction over one of Providence’s largest investments in caregivers and serves as a key advisor to senior leadership on benefits strategy, healthcare cost management, retirement readiness, wellbeing, leave administration, caregiver health, vendor performance, and program governance.

Develop and execute a multi-year enterprise benefits and wellbeing strategy aligned with Providence’s workforce, mission, financial, and business objectives.

Integrate benefits, retirement, caregiver health, wellbeing, and absence management into a cohesive Total Rewards experience.

Anticipate workforce, healthcare, regulatory, labor, and market trends to ensure Providence maintains competitive and sustainable programs.

Translate enterprise priorities into clear goals, roadmaps, metrics, and decision frameworks for the benefits organization.

Provide executive oversight for financial planning, budgeting, forecasting, and performance management across health and welfare, wellbeing, retirement, and absence programs.

Partner with Finance and actuarial/consulting partners to manage healthcare cost trends, evaluate plan performance, and support long-term affordability.

Use analytics, utilization trends, benchmarking, and caregiver insights to guide program decisions and measure value.

Balance competitive program design with disciplined stewardship of Providence resources.

Oversee strategy, design, governance, administration, and compliance for health and welfare benefits, retirement plans, wellbeing offerings, caregiver health programs, leave and disability programs, and voluntary benefits.

Maintain strong governance routines, escalation processes, fiduciary oversight, and risk management practices.

Partner with Legal, Compliance, Labor Relations, Internal Audit, and external advisors on regulatory requirements and collective bargaining considerations.

Prepare and present recommendations, updates, and decision materials for executive leadership and governing committees as needed.

Drive a consumer-grade caregiver experience that makes benefits easier to understand, access, and use.

Improve operational workflows, technology enablement, communications, vendor integration, and service delivery across benefits functions.

Establish service levels, performance dashboards, and continuous improvement mechanisms that increase accountability and reduce administrative complexity.

Ensure effective annual enrollment, program launches, escalations, issue resolution, and ongoing caregiver support.

Lead enterprise vendor and consultant relationships, including performance management, contract strategy, service levels, issue resolution, and value…