Senior Quality Control Specialist

• Compensation: USD 80169 - USD 95461 - yearly

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride

Pay Range
$80,169-$95,461/year

Compensation is determined by several factors, including location, relevant experience, skill level, and internal equity. Please note, we don’t typically hire above midpoint.

Benefits That Help You Soar
Joining #Team Mc Gee  opens the runway to a full suite of rewards designed to help you thrive on the ground and explore the world above it. Some benefits can vary based on location, employment status, or length of employment.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air…explore the world on us!
• 401(k) with company match.
• Company provided life insurance.
• Opportunity to earn additional pay each quarter based on performance.
• Generous holiday pay and paid time off.

The Senior Quality Control Specialist serves as a subject matter expert within McGee's Safety and Compliance team, supporting the organization's commitment to safe, compliant, and operationally excellent ground-handling operations. This role is responsible for evaluating compliance with regulatory, customer, and company standards through audits, assessments, investigations, and data analysis.

As a trusted partner to station leadership and operational teams, the Senior Quality Control Specialist identifies risks, analyzes trends, investigates operational issues, and develops recommendations that strengthen safety performance, operational consistency, and regulatory compliance across the network. This role collaborates with leaders at all levels to drive corrective actions, support continuous improvement initiatives, and ensure the effectiveness of McGee's Safety Management System (SMS) and Quality Control programs.

• Serve as a subject matter expert in quality control, operational compliance, and Safety Management System (SMS) processes.
• Partner with the Manager, SMS & Quality Control to develop, administer, and continuously improve quality assurance programs, regulatory audits, risk assessments, and ISAGO compliance activities.
• Conduct operational, regulatory, and compliance audits to evaluate adherence to company, customer, airport, and regulatory requirements.
• Analyze audit findings, operational data, and safety trends to identify systemic risks, recurring issues, and opportunities for improvement.
• Perform incident investigations and root cause analyses to identify contributing factors and recommend corrective and preventive actions.
• Prepare audit reports and communicate findings, recommendations, and risk assessments to station and executive leadership.
• Partner with operational leaders to develop, implement, and monitor corrective action plans that address identified risks and compliance concerns.
• Evaluate the effectiveness and sustainability of corrective actions through follow-up assessments and validation activities.
• Provide coaching, guidance, and training to leaders and frontline teams on quality standards, compliance requirements, and operational best practices.
• Develop, maintain, and update department manuals, policies, procedures, and other controlled documentation to ensure accuracy and regulatory compliance.
• Research regulatory, industry, and operational changes and recommend updates to policies, procedures, and business practices as needed.
• Support cross-functional safety, compliance, and continuous improvement initiatives across the organization.
• Represent the Safety and Compliance team in meetings, projects, audits, and customer interactions.
• Maintain open and honest communication that creates an inclusive,engaging and high-performance culture that demonstrates
  
  McGee’s values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride.
• Performotherduties as assigned to support McGee’s successful business operation.