FUEL CENTER​/LEAD CLERK

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards.
• Direct and supervise all functions, duties and activities for the Fuel department.
• Support the day-to-day functions of the Fuel operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values: respect, honesty, integrity, diversity, inclusion and safety.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Participate in the inventory process and maintain awareness of inventory/stocking conditions, noting any discrepancies.
• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Be responsible for fuel delivery and documentation of fuel inventory.
• Process fuel, merchandise, and lottery sales quickly and accurately.
• Follow opening and closing procedures for the Fuel center.
• Maintain till according to company policy.
• Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops.
• Comply with safety procedures and identify unsafe conditions for management.
• Reinforce safety programs by complying with safety procedures and notifying store management of any issues.
• Maintain state, local and company compliance reports and logs.
• Complete incident and security reports.
• Clean up spills and complete Fuel Spill Report.
• Maintain knowledge of emergency plans, numbers and procedures.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft or fraud.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Stock and inventory merchandise in kiosks.
• Clean and maintain kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles, customer surfaces, and parking area outside the kiosk.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

• Minimum qualifications:
• Effective Communication Skills.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Desired qualifications:
• High School Diploma or GED.
• Any fuel experience.